Belleville, On Guest service agent/night auditor Jobs – 1 Openings This Week

Guest Service Agent/Night Auditor
Ramada By Wyndham Belleville —Belleville, ON
- $17.60–$18.00 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply

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Night Auditor
Falls Hotel and Inn —Niagara Falls, ON
Balancing cash drawers, record errors and reconcile daily revenue receipts. Responding to guest phone call, inquiries, and concerns. Pay: Up to $17.60 per hour.
Up to $17.60 an hour
Quick apply
2d
Guest Service Agent/Night Auditor
Days Inn Orillia —Orillia, ON
Uses suggestive selling techniques to sell room nights, hotel loyalty program, and to increase occupancy and revenue opportunities. Pay: From $18.00 per hour.
From $18 an hour
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9d

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Guest Service Agent/Night Auditor

Ramada By Wyndham Belleville
Belleville, ON

Quick apply

Job details

Part-time | Casual

Benefits

On-site parking

Skills

End-of-shift balancing
Hotel and accommodations experience
Multilingual
Night audit
English
Complaint handling
High school diploma or GED
Client services
Customer service orientation
Front desk
Security system monitoring (security system operation)
Multi-line phone systems
Guest services
Phone etiquette
Bookkeeping
Guest issue resolution
Client interaction
Account reconciliation

Full job description

Job Summary

Join our dynamic hospitality team as a Guest Service Agent and Night Auditor, where your enthusiasm and dedication will create memorable experiences for our guests. In this vital role, you will provide exceptional customer service, manage guest check-ins and check-outs, and ensure smooth overnight operations. Your energetic approach will help foster a welcoming environment, making every guest feel valued and cared for from arrival to departure. This position offers an exciting opportunity to develop your hospitality skills while working in a fast-paced, lively setting.

Duties

Greet guests warmly upon arrival, ensuring a friendly and professional first impression
Check guests in and out efficiently using multi-line phone systems and front desk software
Handle guest inquiries, requests, and complaints with positive attitude and effective problem-solving
Maintain accurate records of guest stays, payments, and reservations during overnight shifts
Conduct nightly audits of financial transactions and ensure all reports are complete and accurate
Provide information about hotel amenities, local attractions, and services in multiple languages if applicable
Ensure the safety and security of guests by monitoring CCTV surveillance and conducting routine inspections

Skills

Excellent customer service skills with a friendly, energetic demeanor
Strong phone etiquette and ability to manage multi-line phone systems confidently
Bilingual or multilingual abilities to assist diverse guest populations
Previous hotel or hospitality experience highly preferred
Ability to handle guest interactions professionally in high-pressure situations
Knowledge of front desk operations and guest services best practices
Exceptional communication skills with an emphasis on hospitality excellence

This role is ideal for motivated individuals eager to thrive in a lively hotel environment. We value energetic team players who are passionate about delivering outstanding guest experiences. Join us to be part of a vibrant team dedicated to hospitality excellence!

Pay: $17.60-$18.00 per hour

Benefits:

On-site parking

Education:

Secondary School (required)

Experience:

Front Desk: 1 year (required)

Language:

English (required)

Work Location: In person

Quick apply

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