Bracebridge, On Dispatcher Jobs – 6 Openings This Week

Service Coordinator
Muskoka Window and Door Centre —Bracebridge, ON
- $20–$30 an hour
- Full-time
- CRM software
- Microsoft Excel
- ERP systems
11d
Office Administrator / Dispatcher
Brent Quarry —Port Carling, ON
- From $22 an hour
- Temporary
- English
- Microsoft Office
- Math
Quick apply
11d
Owner Operators – Domestic Open Dispatch
Harv Wilkening Transport Ltd —Canada
- From $150,000 a year
- Full-time
- Commercial driving
Quick apply
LCV Owner Operator - Open Dispatch/Scheduled Runs
Harv Wilkening Transport Ltd —Canada
- From $250,000 a year
- Full-time
- In-person
- Commercial driving
Quick apply
Dispatcher
Right Time Heating and Air Conditioning —Canada
- $22.35 an hour
- Weekends as needed
- Microsoft Outlook
- Sales
- English
- Disability insurance
- Dental care
Quick apply
6d

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IUOE Local 793 & OETIO —Oro-Medonte, ON
A college diploma or university degree related to office administration or similar, or proven experiencein a similar role involving training program…
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Weekend Dispatcher
Musket Transport Ltd —Mississauga, ON
Proactively identify potential problems and develop contingency plans to mitigate disruptions. Continuously monitor and update shipment status to keep customers…
$50,000–$65,000 a year
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Dispatcher/Customer Service
GALAXY FREIGHTLINE INC. —Mississauga, ON
This role involves coordinating daily truck movements, communicating with drivers, and providing real-time updates to customers to ensure smooth and efficient…
$45,000–$55,000 a year
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Service Coordinator

Muskoka Window and Door Centre
Bracebridge, ON

Apply Now

Job details

Full-time
11 days ago

Skills

CRM software
Sales support
Pricing
Forklift Licence
Microsoft Excel
Customer appointment booking
ERP systems
Workplace safety policies
Complaint handling
Schedule management
Warranty claims processing
Client services
Customer service orientation
Occupational Health and Safety (OHS) regulations
Organizational skills
Productivity software
Work order management
Dispatch experience
Mechanical knowledge
Client interaction
Team coordination
Load & unload
Time management

Full job description

Classification: Full time

Wage range: $20–30 wage range (based on experience and skills)

Job Summary:

This position serves as the central hub between customers, service technicians and sales. The primary goal is to manage the post-sale life cycle, ensuring that service requests, warranty claims and repairs are completed efficiently to maintain high customer satisfaction.

Job Tasks and Responsibilities:

Lead by example and adhere to all Company safety, attendance and behavioral policies and expectations.
Positively promote the Company regarding collaboration and teamwork, accountability, quality, with taking responsibility and pride in developing skills, time management and satisfied customers.
Be fit for work including physically, emotionally and mentally.
Work safe, enforce and follow the OHSA regulations and manufacturers handling and installation instructions.
Scheduling and Dispatching: Manage the daily calendars for service technicians, including routing for maximum efficiency and coordinating appointment times with customers (homeowners or building contractors).
Communicate with customers, as the primary point of contact for customer service inquiries via phone or email, resolving complaints and providing status updates on pending repairs.
Manage and order parts, identifying necessary replacement parts (glass, hardware,screens) and placing orders with vendors or pulling from internal stock.
Review completed work orders for accuracy, updating CRM or ERP systems, and ensuring all service paperwork is submitted for billing.
Submit and track all warranty claims with manufacturers to ensure the Company and customer are appropriately covered according to the terms and timelines.
Organize and coordinate required equipment like scaffolding or specialized tools for complex on-site service calls.
Accurately calculate and provide service-related pricing quotes to clients and salesteam.

Requirements

Skills, Qualifications and Expectations:

One to three years experience in a coordination, dispatch or customer service role within the construction or home improvement industry.
Career focused with a growth and forward-thinking mindset.
Familiarity with window and door products, including basic understanding of mechanical components (hinges, seals, locking mechanisms).
Digital fluency and experience with scheduling software, CRM systems (like Zoho), and Microsoft Office (specifically Excel for tracking).
Excellent organizational skills and able to multi-task in a high-pressure environment while maintaining professionalism, and strict attention to detail.
Ability to triage service issues and determine the best course of action (e.g., simple repair vs full replacement).
Excellent organizational, prioritization, and time-management skills to meet demands of the job, and completion timelines.
Accountable, attention to detail and commitment to quality control.
Able to communicate clearly, professionally, and respectfully with all team members, supervisors, management and customers.
Good understanding of installation tools, concepts, loading and off-loading delivery requirements
Safety training, including on equipment such as forklift certification, is an asset for occasional coverage and team support.
Familiar and understanding of the OHSA regarding construction regulations.

Apply Now

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dispatcher jobs in bracebridge, on

Service Coordinator

Office Administrator / Dispatcher

Owner Operators – Domestic Open Dispatch

LCV Owner Operator - Open Dispatch/Scheduled Runs

Dispatcher

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