*This is an in person position. *You must live in Toronto, 30 min max from office
Job Description for Admin
Stark Wellness Clinic
We are seeking an outgoing, detail-oriented, efficient person to join our amazing Admin Team in providing front desk support to our Psychotherapy practice. The ideal candidate will be adept at prioritizing, multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with us! We provide a supportive environment that is focused on growth and learning. We want to see you thrive!
Pay: $20
Shifts will be daily with flexible hours: Must be available weekdays, evenings and weekends.
This role will report to clinic manager and director
About Us
At Stark Wellness Clinic we provide an array of services including therapy for individuals, couples, teens and children.
We provide scientific evidence-based services for those who struggle with trauma, depression, anxiety, relationship-conflict, grief, life transitions and stress management. We also work with couples who might be struggling to communicate, are in distress, and are wanting positive, lasting changes in their relationship.
We are located in downtown Toronto and see clients in person and online based on their preference.
Our Vision
We help thousands of people learn to live a life with ease
Our Core Values
Authenticity
Be a Team Player
Work Hard, Play Hard
To succeed in this role …..
You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.
Qualifications
- 2-3 years of experience in Client Care and Customer Service (preferably in a medical or therapy office at the front desk)
- Psychology undergraduate students and graduates are preferred and welcome!
Responsibilities
- This is an in office job
- Supporting Psychotherapists with client bookings, payments, administrating intake & consent forms, etc.
- Client support: welcoming clients to the office, answering client calls and emails, processing payments at the end of sessions
- Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software Jane, including schedules and treatments offered)
Skills & Attributes of our ideal candidate….
- Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
- Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
- Confidence to share ideas and constructive criticism to help us grow
- Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
- Tech savvy (we are mostly paper-less and everything is online)
- An appetite for innovation and simplicity who is highly process oriented
- Working autonomously comes easy to you but you also love collaborating with a talented team
- Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
- Knowledge of Jane App scheduling software is an asset
Application Process:
******We do not apply on Indeed. Please e-mail us your resume and personality test ([email protected])!!!
In addition to submitting a resume and cover letter:
- Please complete the Big 5 personality test (https://www.truity.com/test/big-five-personality-test) and share your results in an e-mail to [email protected]
We thank all applicants for their interests: Only those under consideration will be contacted.
For more info on our practice, check out our website: www.starkwellness.com
Job Type: Part-time
Pay: From $20.00 per hour
Ability to commute/relocate:
- Toronto, ON M8V 1M6: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Therapy/medical office : 1 year (required)
Location:
- Toronto, ON M8V 1M6 (required)
Work Location: Hybrid remote in Toronto, ON M8V 1M6
