Welcome Co is seeking a Calgary based, full time Leasing Professional with 1 to 2 years of leasing experience to join our growing team.
At Welcome Co, our mission is to provide exceptional residential property management services that maximize the value of our clients' investments while ensuring a high quality of living for our residents. We achieve this through proactive communication, meticulous maintenance, and ethical practices, building lasting relationships based on trust and respect.
As a Leasing Professional, you will play a key role in creating positive first impressions, guiding prospective residents through the leasing process, and helping our communities achieve occupancy goals. The ideal candidate is customer focused, highly organized, professional, and passionate about delivering outstanding service. Strong communication skills, attention to detail, and a commitment to providing an exceptional resident experience are essential.
If you are looking to join a collaborative and growing property management company that values people, relationships, and excellence, we would love to hear from you.
To learn more about Welcome Co, please visit www.welcomeco.ca.
Welcome Co recognizes our Team Members as our most valuable asset. We are proud to provide these amazing benefits:
- Competitive wages
- Group medical and dental
- Group RRSP/TFSA matching
- Employer funded Employee and Family Assistance Program
Responsibilities:
- Advertising & Market Analysis: Reviewing online listings for accuracy and effectiveness. Monitoring competitor pricing and local market trends to help the property manager set competitive rent rates.
- Lead Conversion: Responding promptly to inquiries via phone, email, and text to qualify prospects and schedule viewing appointments.
- Showing Properties: Conducting professional property tours and "selling" the benefits and amenities of the community to prospective residents.
- Follow-up: Managing a leasing pipeline by following up with "warm" leads to finalize their decision to rent.
- Screening: Collecting application documents and performing credit, previous landlord, and income verification checks.
- Lease Preparation: Drafting and executing legally compliant lease agreements and preparing "move-in" packages.
- Document Management: Using property management software (Yardi) to track availability and record guest interactions.
- Inspections and Orientation: Conducting "move-in" inspections to ensure units are in ready condition and addressing any last-minute maintenance deficiencies. Welcoming new residents and providing a full orientation to the building’s rules and amenities.
- Renewals: proactive outreach to current residents to secure lease renewals and reduce turnover rates.
Experience and Educational Requirements:
- 1-2 years of residential property management or leasing experience
- Yardi Voyager 7 and CRM IQ experience preferred
Key Soft Skills & Attributes
- Sales Drive & Persuasion: A natural ability to "close the deal" by identifying a prospect's needs and highlighting how the property meets them. Must be comfortable handling objections and asking for the lease.
- Hospitality-First Mindset: Provides a "concierge-level" experience for every visitor. High energy, a professional appearance, and a welcoming demeanor are essential for making a strong first impression.
- High-Volume Communication: Excellent verbal and written skills, with the ability to manage a heavy flow of leads across phone, email, text, and social media without letting prospects "go cold."
- Relationship Building: The ability to quickly build rapport with people from diverse backgrounds, turning a one-time tour into a long-term resident relationship.
- Visual Standards & Detail: A "sharp eye" for property presentation, ensuring that the tour path, model units, and signage are always pristine and inviting.
- Resilience & Persistence: Maintain a positive attitude through repetitive tours and "no" responses, staying focused on hitting monthly occupancy and closing-ratio targets.
Additional Consideration, preferred but not required
- Valid driver’s license and reliable vehicle
Interested applicants are invited to submit a cover letter and resume.
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- RRSP match
Work Location: In person
