Calgary, Ab Gardaworld Jobs – 9 Openings This Week

Casual Control Centre Operator
GardaWorld —Calgary, AB
- $22–$23 an hour
- 12 hour shift
- Customer service
- High school diploma or GED
- Typing
Quick apply
13d
Control Room Security Guard
GardaWorld —Calgary, AB
- $22 an hour
- 12 hour shift
- Data entry
- Organizational skills
- Computer skills
- Flexible schedule
Quick apply
5d
Surveillance Security Guard
GardaWorld —Calgary, AB
- $19.50 an hour
- Part-time
- Flexible schedule
Quick apply
3d
High Profile Commercial Security Guard
GardaWorld —Calgary, AB
- $18.50–$20.00 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Flexible schedule
Quick apply
Commercial Security Shift Supervisor
GardaWorld —Calgary, AB
- From $23 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Bilingual Surveillance Security Guard
GardaWorld —Calgary, AB
- From $23 an hour
- Part-time
- Bilingual
- English
- Microsoft Office
- Flexible schedule
Quick apply
1d
Tactical Security Supervisor
GardaWorld —Calgary, AB
- From $22.29 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Industrial Security Site Supervisor
GardaWorld —Calgary, AB
- $20.50 an hour
- Monday to Friday
- Supervising experience
- Computer skills
- Leadership
Quick apply
4d

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Data Centre Security Guard - FT
GardaWorld —Barrie, ON
Hold a valid security license. This role will see you patrolling, providing access control, monitoring CCTV and investigating alarms.
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6d
Bilingual CBSA Security Guard - Full Time
GardaWorld —Mississauga, ON
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Casual Control Centre Operator

GardaWorld
Calgary, AB

Quick apply

Job details

Part-time | Casual
13 days ago

Skills

Customer service
Call center
High school diploma or GED
Typing

Full job description

Your mission at GardaWorld

If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors! You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all branches across Western Canada. This is a part-time casual on-call position with potential for full time in future.

Position we are looking at filling:

Casual Position – 12-Hour Rotational Shifts
This role follows a rotating monthly schedule between days and nights, with staggered shift times:
- Day Shifts: 06:00–18:00 or 06:45–18:45
- Night Shifts: 18:00–06:00 or 18:45–06:45
Casual employees will be scheduled to cover book-offs, vacation coverage, and other operational needs.
We are currently seeking individuals who have an open availability any day of the week and can be flexible to work both day and night shifts

Job Benefits

We offer wages starting at $22-$23/hr
Opportunities to grow alongside GardaWorld
Continuing education through GardaWorld Campus
Corporate discounts

What does a Western Canada Control Center Operator do in Calgary?

Key Objectives:

Handle a large volume of inbound and outbound providing solutions, handle inquiries and escalations to branch level
Follow communication scripts and use knowledge of the company’s products and services to go off script when necessary
Identify customer needs, research issues, resolve complaints, and provide solutions
Maintain ownership of calls throughout the lifecycle of the caller’s request, including follow-ups with end-users and escalation team
Recommend improvements to systems and processes for improved organizational efficiency

Daily and Weekly Tasks:

Communicate and liaise with Branch Management, Supervisors, Security Guards across Western Canada to provide after-hours support with operational issues.
Build positive relationships by going above and beyond with customer service, ensuring all questions are addressed appropriately
Meet daily personal/team qualitative and quantitative targets, and achieve all service, productivity, and quality objectives
Leverage data and insights gathered in the control center to recommend and influence process improvement opportunities
Handle Inbound/outbound calls providing resolutions, handle inquiries and escalations to branch level.
Actioning various alerts to ensure the health and safety

Qualifications:

Have a high school diploma or equivalent
1-2 years of previous Customer service required
Able to work in a fast-paced environment and handle working under pressure
Ability to multitask, manage time and prioritize
Experience in a call center is an asset
Adept to problem solving and conflict resolution
Comfortable learning new computer programs
Able to pass the typing test with minimum average score of 50-60 words per minute.
Flexible availability
Be able to provide a clean criminal background check

Quick apply

Refine Your Search

gardaworld jobs in calgary, ab

Casual Control Centre Operator

Control Room Security Guard

Surveillance Security Guard

High Profile Commercial Security Guard

Commercial Security Shift Supervisor

Bilingual Surveillance Security Guard

Tactical Security Supervisor

Industrial Security Site Supervisor

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