Full Job Description
At CGA we want to be cutting edge in everything we do- so we can better help everyone we serve- from physicians to patients, from old to young and from acquaintances to friends.
We believe everyone is entitled to receive compassionate care and accurate reports to guide their health and wellness. One of the ways we show that care is through our appointment times. We never want our patients to feel rushed, because of that we never compress our appointments.
Our Values are important to us as we strive to “Stride ahead in care, service and through our diagnostic technology”. Here, we focus on the services we give and how transparent we are as we give that service, the relationships we foster and innovations we spearhead, the dedication we provide to our communities and the excellence in which we complete all of these tasks. Today we are looking for passionate Radiology Clerks who share in this approach.
Radiology clerks are the first point of contact for the patient, whether that is someone calling the clinic, or walking through the front door. We are looking for someone who has excellent customer service skills to greet our patients. In this role, the Radiology Clerk will also maintain the clinic appointment schedule and work to update patient data and records accurately, while working according to established standards, policies and procedures of the organization. Applicants should be committed to living the values of CGA Medical Imaging and take pride in their work. In addition, they should be able to use their judgement to make good decisions as they relate to their day to day activities, and to work collaboratively as part of the CGA Medical Imaging team.
Required Qualifications:
- Graduate of a recognized Medical Office Assistant program
- Current CPR certification
- Previous healthcare experience preferred and previous radiology experience an asset
- Excellent attention to detail, time management and multitasking skills are required
Responsibilities:
· Provides a variety of receptionist duties, including checking patients in for diagnostic tests and answering telephone calls
· Greeting all patients and visitors in a warm and welcoming manner
· Updating patient data and records
· Maintains overall clinic schedule
· Accurately entering patient data and booking diagnostic tests in accordance with CGA Medical Imaging procedures and protocols
· Interviews patients to obtain demographic and health information
· Retrieving required and relevant patient information from Netcare
· Maintaining the highest level of patient privacy in all daily tasks
· Collects money and issues receipts
· Assists and informs patients of required exam preparations
· Performs regular cleaning and disinfecting of patient areas to ensure Alberta Health Infection Prevention and Control standards are met.
· Reviews contents of files for quality assurance standards
· Assists in the orientation and training of clerical staff and students
· Strong interpersonal and communication skills
· Ability to work efficiently and complete duties to highest level of accuracy in a fast-paced, dynamic working environment
· Ability to prioritize patient care and ensure optimal patient experiences in all interactions
· Familiarity and experience using Netcare
· Other duties as required
Job Type
Full-time, Permanent
Benefits
- Dental care
- Extended health care
- On-site parking
- RRSP match
Availability/Schedule:
- 8 hour shift
- Monday to Friday
Job Types: Full-time, Permanent
Pay: $19.00-$22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have Unit Clerk / Medical Office Assistant Diploma?
Experience:
- Diagnostic Imaging: 1 year (required)
Work Location: In person
