Research Account Managers – Academic & Hospital Research (Biology Focus)
Company: GeneBio (legal name: GeneBio Systems Inc.)
Location: 1) Toronto / GTA, OR 2) Ottawa / Montreal
Territory Focus: Toronto, Southern Ontario, Ottawa, Montreal
(Candidates must reside in this region)
Compensation: Competitive base salary with performance-based incentives
Job Summary
GeneBio is a Canadian biotech company dedicated to supporting academic and hospital-based research laboratories, primarily in biological and life-science research, by providing high-quality reagents, consumables, and practical research solutions.
We are strongly encouraging applications from new research associates, recent graduates, and MSc-level candidates in Biology or related life-science disciplines who have hands-on biological research experience and are interested in transitioning into a customer-facing, research-support role. Prior sales experience is not required and is considered a bonus only — full training will be provided.
This role is ideal for individuals who enjoy staying close to biology research, take initiative, and are motivated by helping other researchers succeed.
About GeneBio
GeneBio was founded by scientists with extensive experience in molecular biology, cell biology, biotechnology, and life-science product development. Our team brings deep expertise across academic research, pharmaceutical R&D, and laboratory operations.
As our customer base continues to grow across universities and hospitals, we are expanding our team with biology-trained, research-literate professionals who want responsibility, ownership, and the opportunity to grow with the company.
Who We Especially Encourage to Apply
- New or recent research associates in biology
- MSc graduates in Biology (preferred) or strong BSc Biology candidates
- Current or former biology lab managers
- Biologists seeking a research-adjacent, customer-facing career
- Candidates with strong communication skills and a service-oriented mindset
If you have worked in a biology research lab and enjoy helping other researchers succeed, we strongly encourage you to apply.
What This Role Is About
This is not a traditional sales role. It is a biology-focused, research-facing position that requires curiosity, initiative, and a strong work ethic.
You will succeed in this role if you:
- Enjoy discussing biology research workflows (e.g., molecular biology, cell biology, biochemistry)
- Take initiative and do not wait to be told what to do
- Are motivated by helping labs troubleshoot, succeed, and move faster
- Communicate clearly and professionally with researchers from graduate students to principal investigators
- Are driven, hardworking, and hungry to build something meaningful
- Want responsibility, accountability, and room to grow
Responsibilities
- Serve as a primary research liaison for academic and hospital biology laboratories
- Build and maintain long-term relationships with researchers, lab managers, and core facilities
- Understand customer biological research workflows, constraints, and objectives, and recommend appropriate solutions
- Present products and solutions to biology research groups in laboratory or institutional settings
- Provide consistent follow-up and support to ensure customer success
- Collaborate with internal teams (product, technical support, operations) to address customer needs
- Identify opportunities to support ongoing and new biological research programs
Qualifications
- BSc in Biology or a closely related life-science discipline required
- MSc in Biology strongly preferred
- Hands-on biological research laboratory experience strongly preferred
- Biology lab manager experience is a significant asset
- Sales or customer service experience is not required and considered a bonus
- Strong interpersonal and communication skills
- Demonstrated initiative, work ethic, and willingness to learn
- Self-motivated, results-oriented, and comfortable working independently
- Ability to thrive in a fast-growing, entrepreneurial environment
Recent biology graduates are encouraged to apply.
Compensation & Benefits
- Competitive base salary plus performance-based bonus
- Opportunity to participate in the company’s employee stock option plan
- Paid time off
- Flexible work arrangement (hybrid / work from home)
- On-site parking
- Long-term career growth opportunities within the company
Job Type: Full-time
Pay: $56,284.00-$75,020.00 per year
Benefits:
- On-site parking
- Paid time off
Education:
- Bachelor's Degree (preferred)
Work Location: Hybrid remote in Burlington, ON L7L 5Y4
