About AGL
Aldershot Greenhouses Limited is a family-owned greenhouse operation and a leading grower of potted roses and other floral products since 1954.
We are investing in technology and automation to modernize the way we operate — and we are expanding our IT team.
About the Role
We are hiring a Junior IT Specialist to join our IT team and work alongside our System Administrator. This is a hands-on role with a clear growth path: you will start with end-user support, hardware deployments, and network maintenance, and grow over time into security tooling, automation, and infrastructure projects.
You’ll work alongside our System Administrator, who will help you get up to speed on the specifics of our environment.
This role is a good fit for someone with practical IT experience who wants real ownership, varied work, exposure to modern tooling, and direct mentorship.
What You’ll Do
- Provide day-to-day IT support to end users (Microsoft 365, Windows 11, common business applications)
- Deploy new workstations and supporting hardware
- Assist with user onboarding and offboarding
- Help maintain our network across multiple sites
- Support our office and label printer fleet (driver issues, configurations, troubleshooting)
- Open and follow up on support tickets with our software and hardware vendors
- Maintain our IT documentation as you learn our environment
- Contribute to our AI and automation projects
- Travel between our four sites in the Hamilton area as required
What We’re Looking For
Required:
- Hands-on IT experience — we are looking for someone who can start contributing quickly
- Comfortable with Windows 11 and Microsoft 365 (Outlook, Teams, OneDrive)
- Basic networking knowledge (LAN, Wi-Fi, IP addressing)
- Strong troubleshooting mindset: ability to break down complex systems into subsystems and diagnose sequentially
- Patience and curiosity — IT problems often take more than one try to resolve, and we are looking for someone who enjoys working through them
- Experience using LLMs (ChatGPT, Claude, Perplexity, or similar) as part of your daily workflow
- Valid Ontario driver’s license and willingness to travel between our local sites
- Conversational English
- Legally eligible to work in Canada
Nice to Have (Assets):
- Post-secondary education in IT, Computer Science, or a related field
- Experience with RMM/MDM platforms (NinjaRMM, Microsoft Intune, or similar)
- Familiarity with Ubiquiti / UniFi networking products
- Familiarity with Windows Server environments
- Printer fleet maintenance experience
- Basic PowerShell scripting
What We Offer
- Stable, family-owned company actively investing in IT and automation
- One-on-one mentorship from an experienced System Administrator
- Clear growth pathway into networking, security, and infrastructure engineering
- Varied work spanning software, hardware, and networking
- Exposure to our AI and automation initiatives over time
- Benefits package after probation period
Working Conditions
- Combination of office, greenhouse, warehouse, outdoors, and off-site environments
- Regular travel between company facilities and external locations
- Fast-paced environment with multiple priorities
Hours of Work
- Monday to Friday: 8:00 AM – 4:30 PM
- Flexibility in hours may be required based on operational and seasonal demands
Compensation
- $22.00 – $25.00 per hour, based on experience
Benefits
- Extended health care
- Dental care
- Life insurance
This is a newly created position.
How to Apply
Please submit your resume through Indeed for consideration. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Aldershot Greenhouses is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005, and the Ontario Human Rights Code, accommodations are available throughout the recruitment and selection process. If contacted for an interview, please notify Human Resources of any required accommodations.
We use artificial intelligence-enabled tools to screen and assess applications based on job-related criteria; however, all decisions regarding candidate selection and progression are made by human reviewers.
Pay: $22.00-$25.00 per hour
Benefits:
- Casual dress
- On-site parking
Education:
- Secondary School (preferred)
Experience:
- IT support: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
