Columbus Attendant (remote) Jobs – 1 Openings This Week

Dispatcher/Customer Service
Encore Patient Transfer —Scarborough, ON
- From $18 an hour
- Part-time
- Customer service
- Analysis skills
- Data entry
Quick apply

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Dispatcher/Customer Service

Encore Patient Transfer
Scarborough, ON

Quick apply

Job details

Part-time

Skills

Customer service
Analysis skills
Data entry
Typing
Freight
Communication skills

Full job description

Company Overview

Encore Patient Transfer is a 24/7x365 non-emergency patient transportation provider dedicated to delivering safe, reliable, and compassionate transport services across Ontario. Our team works closely with hospitals, healthcare facilities, and community partners to ensure patients receive timely and professional transportation.

We are currently seeking a Dispatcher to join our operations team. This is an in-office role requiring strong communication skills, organization, and the ability to make sound decisions in a fast-paced environment.

Key Responsibilities

Answer incoming phone calls from hospitals, healthcare facilities, and clients
Respond promptly to online booking requests and general inquiries
Coordinate and dispatch patient transfer crews efficiently
Exercise rational decision-making during high-volume periods, delays, or scheduling changes
Monitor trip progress and adjust schedules as required
Log into healthcare and client portals to receive and manage transportation orders
Process payments and bill credit cards accurately
Confirm trip details and reconcile completed calls to ensure accuracy for billing and records
Maintain accurate records and trip details within dispatch systems
Communicate effectively with drivers and medical attendants
Build strong working relationships within the operations team to support smooth daily workflow

Qualifications & Requirements

Minimum 1 year of dispatch, customer service, or coordination experience preferred
Training will be provided for the right candidate
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Ability to remain calm and make logical decisions under pressure
Comfortable working with computers, scheduling systems, and online portals
Attention to detail and accuracy in billing and data entry
Team-oriented mindset with a professional attitude

Work Environment

This position requires working onsite at our office (remote work is not available).
Fast-paced healthcare transportation environment
Evening and weekend shifts may be required based on operational needs

Why Join Encore?

Supportive and collaborative team environment
Opportunity to grow with an expanding healthcare transportation company
Meaningful work supporting patients and healthcare providers

Job Type: Part-time

Pay: From $18.00 per hour

Work Location: In person

Quick apply

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