Company Information
Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Headquartered in Toronto, Ontario with branch offices in Halifax, Nova Scotia, Montreal, Québec, Toronto, Ontario, Edmonton, Alberta, and Vancouver, British Columbia. The company employs more than 240 people. Included in this number are over 125 service technicians providing nationwide service, effectively making Hobart Canada the industry’s largest service organization.
Job Description:
Reporting to the Credit Manager, the Bilingual Credit & Collection Clerk will be responsible for performing accounts receivable and credit-related functions along with providing administrative support, including posting payments daily, for the credit team. This position requires attention to detail, accuracy, excellent negotiation, verbal, written and interpersonal communication skills, and strong organizational skills. Proven problem solving, analytical and decision-making skills are required to meet deadlines and prioritize work. We are looking for someone with a high level of integrity and work ethic with a very professional telephone manner.
Required Qualifications:
- 2-3 years of related experience in cash applications/bookkeeping and/ or related experience in credit or collections.
- Fluent in French and English both written and spoken
- Strong communication and organizational skills
- Must be detailed orientated and accurate
- College Diploma or Degree in accounting/business is an asset
- Ability to succeed in an ever-changing and fast-paced environment and effectively manage multiple, competing priorities under a given timeline.
- Able to show considerable discretion regarding sensitive and/or confidential information.
- Strong sense of urgency and dependability.
- Previous experience in credit and collections is an asset.
- Proficient in Microsoft Office applications (especially Excel, Word and Outlook)
- Food Industry experience especially in credit and collections is considered an asset
- Currently a Hybrid role 3 days a week in our office in North York.
Key Responsibilities:
- Manage outbound and inbound calls on overdue accounts to reduce our DSO
- Organize monthly accounts to maximize monthly recovery
- Review and release pending orders to minimize possible risk of non-payment
- Resolve customer questions regarding billing-related inquiries
- Reconcile customer accounts as required
- Resolve account discrepancies and reach out to other internal departments as needed
- Perform other accounts receivable related functions as needed
- Provide coverage for the credit inbox when required.
- Log cash applications; Post customer remittances which include EFT, credit cards, lockbox and online bill payments to our ERP system (Pronto).
- Review high-value sales warranty claims and ensure they meet company policy. Post appropriate accounting entries related to warranty and policy claims.
- Perform other duties as assigned by the Controller and assist other departments when necessary.
- Comply with Health and Safety policies and procedures
What we offer:
- Compensation $55,000 - $63,000 based on relevant experience, technical competencies, certifications, etc.
- Competitive Group Insurance Benefit Plans
- Company Pension Plan/ with Company Match RSP
This posting is for a current vacancy. We value diversity in the workforce and encourage all qualified candidates to apply. Disability related accommodation during the recruitment process is available upon request. We appreciate all responses and advise that only those candidates selected for an interview will be contacted. All applications will be reviewed without the use of AI.
Pay: $55,000.00-$63,000.00 per year
Experience:
- Credit and Collection: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
Language:
Work Location: Hybrid remote in North York, ON M2P 1E5
