Requisition ID: 255765
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Scotiabank continues to be an industry leader for Payment’s technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.
Purpose
Scotiabank is transforming how low‑value payments move across Canada. We are building a new EFT payments engine to replace a legacy platform and support the future of high‑volume, business‑critical payment processing.
We’re looking for a Business Systems Analyst with strong EFT and low‑value payments experience to join this transformation. This role is ideal for someone who enjoys working close to the technology, understands real‑world payment processing, and can balance modernization delivery with operational stability.
You’ll work in an Agile environment, collaborating with business partners, engineers, and operations teams to deliver secure, compliant, and scalable payment capabilities aligned with Payments Canada rules.
What You’ll Do:
Core Business Systems Analysis Responsibilities
- Lead and support requirements discovery through workshops, interviews, and analysis
- Elicit, analyze, and document business, functional, and non‑functional requirements
- Translate requirements into clear user stories, process flows, and acceptance criteria
- Work closely with Product Owners, Engineers, and QA in an Agile / Scrum environment
- Participate in:
- Backlog refinement
- Sprint planning and reviews
- Delivery and readiness discussions
- Support UAT activities, including test scenario development and defect triage
- Maintain high‑quality documentation such as:
- Process and sequence diagrams
- Data mappings and file layouts
- Business rules and operational procedures
- Proactively identify opportunities to simplify, standardize, and improve payment processes
EFT & Payments Analysis
- Act as a payments-focused Business Systems Analyst within a low‑value payments team
- Analyze and document end‑to‑end EFT payment processing, including:
- Batch file ingestion, validation, and processing
- Clearing and settlement through ACSS
- Returns, reversals, exceptions, and adjustments
- Cut‑off times, processing windows, and posting logic
- Apply hands‑on knowledge of Payments Canada rules, standards, and operating procedures
- Perform gap and impact analysis across systems, data, and payment flows
Technology Transformation & Operational Support
- Support a core payments platform replacement, including:
- Documenting current‑state (as‑is) processes and system behaviour
- Defining future‑state (to‑be) requirements for the new payments engine
- Identifying migration risks, dependencies, and operational impacts
- Balance run‑the‑bank support with change‑the‑bank delivery
- Assist with investigation of payment issues, defects, and production incidents
- Ensure new capabilities integrate cleanly with downstream systems and operational processes
- Partner with operations, risk, and control teams to ensure solutions are stable, compliant, and auditable
What You'll Bring:
- 7–10 years of experience as a Business Analyst / Business Systems Analyst
- Strong hands‑on experience in EFT and low‑value payments
- Solid understanding of Payments Canada rules, ACSS clearing, and settlement
- Experience working on payments modernization or legacy platform replacement initiatives
- Background in batch‑based, high‑volume payment systems
- Ability to balance operational support and delivery work in complex environments
- Strong experience working in Agile delivery models
- Excellent analytical, communication, and stakeholder‑management skills
- Ability to work on‑site 3 days per week as part of a hybrid work model
- Experience within a large Canadian financial institution
- Exposure to legacy platform decommissioning and data migration
- Understanding of operational risk, controls, and audit requirements in payments
- Familiarity with tools such as Jira, Confluence, SQL
- Experience supporting mission‑critical payment platforms
Working Conditions
Work in a standard office-based environment-4 days in office.
Interested?
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
