Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.
Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Senior Product Manager, Agent Performance & Network. Could It Be You?
Senior Product Managers at Zolo are leaders and builders of mission-critical business areas. As the Senior PM, Agent Performance & Network, you are the architect of our "Elite Force." You are not just managing a system; you are re-engineering the professional standards for the real estate industry.
Our focus is on Network Optimization and Productivity. Your mission is to drive the highest possible efficiency from our agent force. Leveraging our partnership with a best-in-class, outsourced CRM, you will orchestrate a high-performance ecosystem where our supply—the agents—are positioned for maximum success. You will also lead the strategic exploration of Agent Monetization, building the first generation of premium products and services that provide tangible value to our professional partners.
Reporting to the Group Product Manager, you will take full responsibility for the "Transaction" North Star, ensuring Zolo’s vast traffic is converted through a seamless, high-velocity engine.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
- Build Agent Monetization Products: Lead the transition from a free lead-gen model to a value-driven professional suite, identifying and launching revenue-generating services that agents are eager to adopt.
- Manage Network Health: Oversee the agent ecosystem day in and day out to ensure the "supply" is lean, high-performing, and achieving peak transaction velocity.
- Execute Data-Driven Decisions: Conduct deep-dive analytics to identify performance bottlenecks. You will independently fetch your own reports and translate complex datasets into outcome-focused product strategies.
- Expand the Partner Ecosystem: Manage the integration and performance of specialized 3rd-party boutique brokerages, ensuring they meet Zolo's rigorous standards for conversion and expertise.
- Drive Operational Excellence: Master our best-in-class, outsourced CRM to drive agent discipline, streamline complex workflows, and ensure the platform acts as a total productivity multiplier.
- Collaborate & Communicate: Partner with Operations, Strategy, and external vendors to turn business objectives into a crisp, actionable product roadmap.
So are YOU our next Senior Product Manager, Agent Performance & Network? You are if you…
- 10+ years of Product Management experience, with a track record of success in high-growth marketplaces, Sales-Tech, or FinTech.
- Mastery of Sales Efficiency: Proven experience managing large professional networks or sales forces using enterprise-grade CRM tools (e.g., Salesforce, HubSpot).
- Advanced Analytical Skills: Proficient in SQL or data visualization tools; you must be able to independently extract insights and drive evidence-based decisions.
- Commercial Acumen: Demonstrated experience in building monetization strategies or B2B professional services.
- Outcome-Focused: A track record of moving lagging business metrics (revenue per head, conversion rates) rather than just shipping features.
You’re a Great Fit If You
- Prioritize Quality over Volume: You believe a lean, elite team supported by world-class systems will always outperform an unoptimized mass network.
- Think in Outcomes, Not Outputs: You measure your success by transaction growth and agent productivity.
- Create Clarity through Documentation: You excel at writing concise, effective strategy papers and specifications that align cross-functional teams.
- Are an Agent Advocate: You understand that for Zolo to win, our agents must win. You are passionate about setting them up for success.
- Thrive in Fast-Paced Environments: You can confidently navigate the ambiguity of a new monetization frontier while maintaining a high quality bar.
Compensation Information:
- Base salary range: $140,000 - $170,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
#LI-Hybrid #LI-JW1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
