The Corporate Office Manager plays a key role in supporting the daily operations of our corporate headquarters, ensuring smooth administrative processes and maintaining an organized, efficient, and welcoming environment for staff, clients, and visitors. In the context of the travel industry, this role also includes liaising with travel consultants, vendors, and internal teams to support business travel functions and agency operations.
This position is hybrid with 2-3 days in Toronto, ON office and remote the rest of the week.
Passport to Success
- Office Operations & Administration
- Oversee day-to-day office functions including supplies, mailroom operations, equipment maintenance, and space management
- Coordinate vendor services (cleaning, office supplies, security, maintenance)
- Manage office budget and purchasing; track expenses and ensure cost-effective procurement
- Executive & Staff Support
- Provide administrative support to senior leadership as needed (calendar coordination, meeting prep, travel arrangements)
- Assist in onboarding/offboarding procedures for corporate staff
- Coordinate interdepartmental communications and facilitate team events or training sessions
- Travel Industry-Specific Support
- Support travel consultants and business travel operations with documentation, contracts, or vendor coordination
- Maintain supplier contact lists and ensure corporate rate agreements and preferred vendor details are accessible
- Assist with compliance tracking for travel program policies and industry-specific certifications or memberships
- Facility & Safety Oversight
- Ensure corporate office facilities meet health and safety requirements
- Manage building access, badges, and visitor logs
- Act as point person for emergency preparedness and safety procedures
Responsibilities
- Provide high-level Regulatory and administrative support to the Canadian executive leadership team, including the President and Vice President & Legal Counsel.
- Familiarity with government, compliance, or regulatory processes.
- Assist with regulatory compliance in all provinces of Canada
- Manage and coordinate executive calendars, meetings, travel arrangements, and competing priorities to ensure efficient use of time.
- Draft and prepare correspondence, agreements, legal documents, reports, and organizational charts as required.
- Support Legal Counsel while maintaining strict confidentiality of sensitive information and documentation.
- Organize and manage off-site meetings, events, and executive functions.
- Oversee the annual renewal process for office licenses and insurance policies.
- Assist with commercial leases for our offices across Canada
- Prepare meeting agendas and materials, record and distribute minutes, and provide full administrative support for executive meetings.
- Supervise reception operations and provide guidance to reception staff across all Canadian offices.
- Support special projects and perform additional administrative duties as assigned.
Going the Extra Mile
Required Qualifications
- Fluency in both English and French (written and verbal) on a Business and legal level.
- College diploma with three to five years experience as a Business Executive Assistant, or an equivalent combination of education and experience.
- Proficient in Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel.
- Experience preparing professional documents and taking accurate meeting notes and action items follow-up.
- Strong organizational, multitasking, and time management abilities with exceptional attention to detail.
- Demonstrated ability to manage confidential information with professionalism and discretion.
- Self-motivated, dependable, and capable of working effectively in a fast-paced environment.
- Legal knowledge an asset.
- Experience in the Leisure and Tourism Industry a plus.
Embark on the next step in your career journey with Direct Travel!
As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you're passionate about innovation and ready for what's next, we'd love for you to join us!
Benefits Onboard
In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.
Our Brand Voyage: Direct Travel
Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly's Power List. For more information, visit www.dt.com.
Direct Travel is an EOE/AA/Veteran/People with Disabilities employer
If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.
#LI-Hybrid
Requirements:
- 3+ years of experience in office or operations management, preferably in the travel, hospitality, or service industry
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Strong organizational and problem-solving skills
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Excellent written and verbal communication skills
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Experience supporting C-level executives preferred
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Proficient in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Zoom)
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Familiarity with GDS, mid-office/back-office systems, or travel management platforms is a plus
Key Competencies:
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Ability to multitask and manage competing priorities
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Professional demeanor and customer-service orientation
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Discretion with confidential and sensitive information
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Detail-oriented with strong follow-through
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Collaborative, proactive, and adaptable in a dynamic environment
Compensation: CAD $62,000-$68,000
