columbus customer service representative/dispatcher Jobs – 6 Openings This Week

Customer Service Representative/Dispatcher
Burrell Overhead Door Ltd. —Concord, ON
- $36,000–$45,000 a year
- 8 hour shift
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Customer Service Representative/Dispatcher
INNOCON INC —Richmond Hill, ON
- From $23 an hour
- Evening shift
- Google Suite
- Customer service
- Microsoft Office
Quick apply
8d
Full-Time / Part-Time Customer Service Representative
The A team appliance repair —Concord, ON
- $18–$22 an hour
- Part-time
- Customer service
- High school diploma or GED
- In-person
Quick apply

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Dispatcher/Customer Service Representative
J BASRA TRUCKLINES INC. —Woodbridge, ON
Serve as the main point of contact for customers regarding shipment updates and inquiries. This role is responsible for coordinating freight movements,…
$40,000–$80,000 a year
Quick apply
AZ Truck Driver
Silverline Group Inc. —Thorold, ON
Must maintain a valid commercial driver’s license with a clean abstract. Safely operate an AZ licensed vehicle (tractor-trailer, straight truck, or other…
$29.75 an hour
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22h

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Dispatcher/Customer Service Representative
J BASRA TRUCKLINES INC. —Woodbridge, ON
Serve as the main point of contact for customers regarding shipment updates and inquiries. This role is responsible for coordinating freight movements,…
$40,000–$80,000 a year
Quick apply
AZ Truck Driver
Silverline Group Inc. —Thorold, ON
Must maintain a valid commercial driver’s license with a clean abstract. Safely operate an AZ licensed vehicle (tractor-trailer, straight truck, or other…
$29.75 an hour
Quick apply
22h

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Customer Service Representative/Dispatcher

Burrell Overhead Door Ltd.
Concord, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Paid vacation

Skills

Computer operation
Microsoft Excel
Customer service
Accounting software
Microsoft Office
Organizational skills
Communication skills
Driving Licence
Time management

Full job description

We are a third generation existing 60 year old company looking for a Customer Service Representative / Dispatch Person to handle our service department and dispatching of technicians.

We will provide on site training and support.

Our benefits include:

Competitive pay
Great health benefits
Paid vacation

Ongoing training and development
Room for advancement. We promote from within!
Great work/life balance

POSITION TITLE:
Customer Service Representative , Overhead Doors, Commercial/Residential

POSITION SUMMARY:
The Customer Service Representative is responsible for building relationships and identifying the prospect’s need for our products or services, specifically for overhead doors.

ESSENTIAL JOB FUNCTIONS:

Relationship building with new prospects and existing customers
A natural people-person with a likable personality
Exceptional written and verbal communication, time management, organizational skills
Relate to a broad and varied customer base
A Strong working knowledge of business communication methods such as telephone and email etiquette, professional letter formats and styles
Awareness of product and promotion. Communicate and inform customer of options/promotions/etc
Responsible for preparing estimates for new work and ensures that pricing is accurate, professional and within company guidelines for installations and service.
Maintain efficiency within service/installation department and with office staff.

Responsibilities:

*Answer phones to answer customer inquiries and set up work orders
*Answer phones to handle technician completions and dispatching
*Accurately manage assigned city and run that schedule during shift
*Type in notes of calls and create/complete work orders
*Take upset customer calls and handle them appropriately or get with appropriate managers
*Work closely with city managers to make sure all complaints/inquiries handled appropriately
*Must be able to quickly learn and become accustomed to our field of work

QUALIFICATIONS:

Required:
Must be familiar with basic computer applications such as Microsoft Office and Email, Excel, Accounting Software.

2-3 years prior Customer Service experience
Valid Driver’s License
Ability to build rapport and build trust quickly

WORK ENVIRONMENT:
Work is performed in a fast-paced environment and is subject to interruptions. Duties may require driving and sitting for long periods of time. Occasional need to drive a vehicle to other work locations.

Located in
Vaughan, Ontario,

Job Types: Full-time, Permanent

Pay: $36,000.00-$45,000.00 per year

Benefits:

Extended health care

Flexible language requirement:

French not required

Schedule:

8 hour shift

Ability to commute/relocate:

Concord, ON L4K1V4: reliably commute or plan to relocate before starting work (required)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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