Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.
Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
This is a 12-month contract position.
We’re looking for our next Analyst, Mutual Fund, Security Master, and Physical Securities. Could It Be You?
The Analyst, Mutual Fund, Security Master, and Physical Securities is responsible for tasks in various subgroups within clearing operations, such as physical security processing, mutual fund clearing and settlement, maintaining security master, and other tasks as assigned. The position monitors, audits and measures in-house processes and third-party services against SLA’s and regulatory obligations, then reports on the results.
They act as the first and primary point of contact for outsourced back office staff. They foster positive and productive relationships internally and with third parties, and they work collaboratively with all parties to effectively resolve issues.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
Precious Metals
- Review and book precious metals trades received from the Trade Desk and dealers.
- Review and process all precious metals withdrawal requests received from clients.
- Charge monthly storage fees to client accounts.
- Act as the main contact for the Product Support team and all administrative requests.
- Update daily house price for all precious metals.
- Administration/reconciliation of precious metals.
Mutual Funds
- Reconcile breaks from BPS (Broadridge) and Fundserv, contact other fund companies to understand the breaks, and resolve the issues.
- Add Mutual Fund to the system (ZMFS, ZMFR) in case of rejection notification for buy/redemption of funds.
- Point of contact for other Mutual Funds companies, assist in resolution and dispute in case of early redemption.
- Assist and resolve mutual fund trade related issues.
- Reconcile Manual funds on a monthly basis with Broadridge.
- Book cheques for Mutual Fund redemption.
- Prepare monthly reports to show the trading volume and forecast possible outcomes.
- Regularly update mutual funds policy and procedure documents.
- Examine and review investment company fund information that contains the fund performance, return, risk rating, and other investment information.
- Monthly focus group meeting with Broadridge; resolving issues and improving system performance.
Security master maintenance (MSD)
- Create private security for bonds, equity, rights and warrants; which may require additional research on financial and investment information about companies, stocks, bonds and other investments.
- Add/update house price for bonds.
Physical Certificates
- Review and book all incoming Canadian, US and foreign physical certificates for new, existing and transferring clients.
- Prepare physical certificates for deposit to depositories (CDS/DTC/APEX).
- Prepare physical certificates for splits and re-registration to transfer agents and/or bond issuers.
- Prepare physical certificates to transfer out (for Transfer Team).
- Return any rejected physical certificates to clients or brokers.
- Review and initiate all DRS and DWAC (Direct Registration Statement / Deposit/Withdrawal at Custodian) deposits and withdrawals for clients
- Remove and clean up all expired securities.
- Book all certificate fees related to requests.
- Conduct and organize a quarterly vault count of physical certificates.
- Maintain an up-to-date log of all physical certificates received for audit.
- Prepare and provide back-ups for yearly audit.
Other Functions
- GIC and EMP tasks involving purchase, redemption, and transfers.
- Side projects and other tasks, as assigned.
So are YOU our next Analyst, Mutual Fund, Security Master, and Physical Securities? You are if you…
- Have 2+ years of relevant work experience, ideally in the financial services industry
- Have sound knowledge in one or two areas of Mutual funds, Certificates, GICs, Exempt market products and precious metals is an asset
- Have excellent communication skills
- Have strong attention to detail and reconciliation skills
- Have a positive attitude and strong client orientation
- Have strong organizational and multitasking capabilities
- Are able to work independently in a fast paced environment
Additional kudos if you…
- Have completed the CSI course, including: CSC, CPH exam
- Have experience using BPS
Compensation Information:
- Base salary range: $60,000 - $65,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada).
Sounds like you? Click below to apply!
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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
