UpAuto is actively seeking a visionary General Manager to spearhead our company's strategic direction and lead our team to success. In this pivotal role, you will be instrumental in driving innovation, nurturing talent, and fostering a culture of excellence in the automotive sector. If you possess a strong track record of leadership and are passionate about shaping the future of the industry, we invite you to join us on this exciting journey of growth and achievement.
As the General Manager, you will lead and manage all aspects of our operations, guiding our team towards achieving and surpassing our goals. Your responsibilities will include strategic planning, financial management, personnel oversight, and ensuring compliance with industry standards. You will also play a critical role in fostering a positive work environment, nurturing talent, and cultivating strong relationships with key stakeholders. Your leadership and vision will be instrumental in driving our dealership's success and maintaining our reputation for excellence in the automotive industry.
Job Duties:
Financial Management:
-
Oversee all aspects of financial management, including budgeting, forecasting, financial reporting, and cost control measures.
-
Analyze financial data and performance metrics to identify areas for improvement and implement strategies for profit maximization.
Sales Management:
-
Set ambitious sales targets and develop comprehensive sales strategies to drive revenue growth.
-
Monitor sales performance metrics, analyze sales trends, and implement corrective actions as needed to ensure sales goals are met or exceeded.
-
Collaborate with sales teams to develop training programs, sales incentives, and performance metrics to motivate and support sales staff.
Customer Service Index:
-
Maintain a strong focus on delivering exceptional customer experiences and ensuring high levels of customer satisfaction.
-
Address customer concerns promptly and effectively, and work to resolve any issues to the customer's satisfaction.
-
Implement customer feedback mechanisms and use insights to improve service delivery and customer retention rates.
Personnel Management:
-
Lead the recruitment, hiring, training, and development of dealership staff across all departments.
-
Foster a positive work environment, promote teamwork and collaboration, and recognize and reward employee contributions.
-
Conduct performance evaluations, provide coaching and mentorship, and address personnel issues quickly and effectively.
Continuous Improvement:
-
Proactively identify opportunities for process improvement, cost savings, and efficiency gains across all dealership operations.
-
Implement best practices, technology solutions, and training programs to enhance productivity and performance.
-
Stay informed about industry trends, market developments, and competitive landscape to make informed strategic decisions.
Successful Candidates Possess:
-
Proven experience in automotive dealership management
-
Strong leadership, financial management, sales, and customer service skills
-
Excellent communication, negotiation, and problem-solving abilities
-
Ability to work effectively in a fast-paced and dynamic environment
-
Knowledge of industry regulations, compliance requirements, and market trends
Why Work for UpAuto Group:
-
We operate Best–in–class dealerships, meticulously measured against quantitative benchmarks.
-
A competitive benefits and compensation plan.
-
A leadership team that believes personal growth, mentorship, ongoing training and support.
-
UpAuto is a purpose-built business that focuses on driving growth and performance improvement at each dealership to benefit all stakeholders.
-
A culture of inclusivity where every individual's unique perspective is valued and respected.
-
We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service.
Position Status Disclosure:
-
This posting is for an existing position vacancy within the Management Department.
Job Details:
This compensation encompasses base salary and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000.
We are committed to providing accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please let us know.
The UpAuto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace. We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.
Employment may be conditional upon completion of standard background checks, where applicable.
We do thank all applicants in advance, but only those selected for an interview will be contacted.
Thank you for your interest!
