columbus dean group Jobs – 1 Openings This Week

Bilingual French/ English Contract Centre Manager
Dean Group - Toronto —Toronto, ON
- $75,000 a year
- Contract
- Bilingual
- English
- Microsoft Office
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5d

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Marketing Coordinator
Dean Group - Toronto —Mississauga, ON
3+ years marketing support experience with emphasis on the administrative experience required to organize meetings and trade shows.
$32 an hour
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1d
Back Office Processing Administration
Dean Group - Toronto —Toronto, ON
Our client, a prominent investment banking firm located in downtown Toronto, is seeking processing associates to assist various teams within their wealth…
$22–$23 an hour
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Bilingual French/ English Contract Centre Manager

Dean Group - Toronto
Toronto, ON

Quick apply

Job details

Contract
5 days ago

Skills

Bilingual
French
Computer operation
Call center
English
Microsoft Office
Supervising experience
Computer skills
Customer support
Leadership
Communication skills
Negotiation

Full job description

Bilingual French/English Contact Centre Manager

Remote within Canada
70-75K
Temp to Perm

Our client, a global leader in creating exceptional customer experiences, is seeking a fluently Bilingual Contact Centre Manager to join their expanding team in Canada.

If you are fluently bilingual in French and English and reside within Canada, possess a minimum of 3 years call/contact centre leadership experience as well as exceptional communication skills, this exciting opportunity could be a great fit for you!

Requirements:

3+ years proven experience as a Call Center Supervisor or similar managerial position
Proven experience and knowledge in operations and customer-focused support
Leadership and management skills with the desire to coach, train, mentor and build skillsets to

enhance business output and capabilities

Positive and proactive by nature offering ongoing support and encouragement to customer service

teams to develop and maintain quality in all aspects of work

Experience in business and technology management
Critical thinker, strong motivator and clear communicator with superior written and verbal

skills

Exceptional complex problem-solver with effective negotiation and conflict resolution

skills

Multi-tasker who is detail and deadline oriented and data-driven with an analytical

mindset

Professional and efficient in managing and optimizing workflow in a high-pressure

environment

Computer knowledge including advanced Microsoft Office Suite and previous experience with NiCE,

and Freshdesk software an asset

Proficiently bilingual, spoken and written - English/French

Please submit resumes to: [email protected]

#DGT2

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