Columbus Director of clinical Jobs – 229 Openings This Week

Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Director, Clinical Services
Schroeder Ambulatory Centre —Richmond Hill, ON
- $160,709.50–$189,070.00 a year
- Nursing
- Master's degree
- Team management
Part-time Counsellor
Durham College —Oshawa, ON
- Part-time
- Experience working with individuals with disabilities
- Master's degree
- Bachelor's
3d
Clinical Director, Maternal Child and Mental Health Services
Southlake Health —Newmarket, ON
- $84.67–$100.64 an hour
- Full-time
- Research
- Master's degree
- Project management
- Dental care
1d
Registered Psychologist
The Redpath Centre —Toronto, ON
- $250 an hour
- Part-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Doctoral degree
- Psychology
- Work from home
Quick apply
Manager of Diabetes Education Program & Clinical Nutrition
Weeneebayko Area Health Authority —Ontario
- $61.55–$73.60 an hour
- Full-time
- Team management
- Case management
- Mentoring
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $61.55 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Nurse Practitioner, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- Medication administration
- Experience working with children
- Dental care
- Paid time off
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Director of Finance
FH Health —Toronto, ON
- From $140,000 a year
- Full-time
- Inventory management
- ERP systems
- Analysis skills
- Dental care
- Paid time off
Quick apply
Pediatric Clinical Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $46.05–$66.00 an hour
- Full-time
- Nursing
- Bachelor's
- Case management
- Dental care
- Employee assistance program
Quick apply
Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- BLS Certification
- Travel
- Patient care
- Dental care
- Employee assistance program
Quick apply
Medical Radiation Technologist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $38.88–$52.13 an hour
- Temporary
- English
- Patient care
- Computer skills
- Dental care
Quick apply
Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- BLS Certification
- Travel
- Dental care
- Employee assistance program
Quick apply
Manager of Executive Leadership & Physician Affairs
South East Toronto Family Health Team —Toronto, ON
- $33.28–$36.11 an hour
- Full-time
- Medical office experience
- Administrative experience
- Analysis skills
- Disability insurance
- Dental care
Quick apply
8d
Medical Director Veterinarian
Global Talent Partners —Toronto, ON
- $140,000–$160,000 a year
- No weekends
- Doctoral degree
- Mentoring
- Recruiting
- Dental care
- Paid time off
Quick apply
Primary Care Clinical Educator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $87,797.50–$128,700.00 a year
- Full-time
- Nursing
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Pathologist Assistant
Lakeridge Health —Oshawa, ON
- $42.24–$53.28 an hour
- Weekends as needed
- Computer literacy
- Windows
- Master's degree
Lead Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $37.43–$44.57 an hour
- Full-time
- Inventory control
- Inventory management
- English
- Dental care
- Employee assistance program
Quick apply
RBA SUPERVISED
The Village BITO Inc. —Maple, ON
- $55,000–$65,000 a year
- Full-time
- CPR Certification
- Applied behaviour analysis
- Data analysis skills
Quick apply
Associate Director of Care (RN) | Opportunity in Bobcaygeon, ON
Sienna Senior Living —Oshawa, ON
- $69,954–$87,442 a year
- Full-time
- Nursing
- Supervising experience
- Bachelor's
- Dental care
Quick apply
7d
Nurse Practitioner - Addiction Care - Relocation Available
Kingston Health Sciences Centre —Ontario
- $67.07–$76.29 an hour
- Full-time
- CPR Certification
- Nursing
- Doctoral degree
Quick apply
Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $36.16–$41.29 an hour
- Full-time
- Inventory management
- English
- Accounting
- Dental care
- Employee assistance program
Quick apply

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Manager, Service Desk

Mackenzie Health
Richmond Hill, ON

Apply Now

Job details

Full-time

Skills

Facilitation
Statistics
Desktop support
ITIL Certification
Defect resolution root cause analysis
Computer Science
Operations management
Incident management
PMP
Supplier management experience
Coaching
Engineering
Workplace safety policies
Microsoft Exchange
Windows
Microsoft Office
Change management
Bachelor's
Continuous improvement
Computer hardware
Client services
Customer service orientation
Vendor relationship management
ServiceNow
Customer support
Team motivation
Communication skills
Client interaction
Teaching
Active Directory
Time management
Failure analysis
Mobile devices
Team building
VPN

Full job description

Job Description:

Reporting to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support Analysts, responsible to provide Digital Health customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued improvement.

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high levels of availability, and will be responsible for incident and request management processes through the enterprise ITSM platform ServiceNow. Furthermore, they will maintain a current problem management knowledge base to ensure timely resolution of issues including a thorough root cause analysis for all major incidents while ensuring that they are clearly identified and escalated to appropriate teams for resolution. Responsibilities will include developing and maintaining standard procedures to ensure compliance and increased productivity, and to support department operations to ensure quality and SLA objectives are achieved and maintained. The successful incumbent will also be responsible for developing, managing and delivering IT Master Service Level Agreements and developing, optimizing a ServiceDesk model to support the organization as required. Additional duties will include analyzing workload metrics, preparing operational reports and statistics, and vendor management.

Contribute to safe, quality care by:

Managing a workload effectively in a fast-paced environment.
Addressing and resolving issues in a productive, respectful manner.
Exercising sound professional judgment and using best practice guidelines.
Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
Minimum 5 – 7 years’ recent related career experience in a large, complex organization.
Minimum 2 – 3 years’ recent related career experience in management.
Experience with platforms such as:
- ServiceNow ITSM solution
- Active Directory
- Microsoft Exchange
- Office365
- Windows Operating Systems
- Microsoft Office
- VPN
- Enterprise antivirus
- Mobile Devices
- AV Equipment

What else do you bring?

Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
Critical thinking and problem-solving skills that enable quick resolution of issues.
Leadership abilities including the abilities to teach, direct and motivate staff.
Professionalism, attention to detail and focused customer service ethic.
Ability to handle and prioritize multiple demands concurrently.
Exercises initiative and good judgment with ability to multi-task.
Demonstrated ability in interpersonal, communication, diplomacy, coaching, facilitation and team building skills at all levels of the healthcare environment.
Demonstrated expertise in IT applications.
Ability to translate clinical/non- clinical issue into IT solutions.
Demonstrated commitment to professional development.
Demonstrated ability to promote and manage change.
Ability to work independently and as a member of a team.
Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

ITIL Certification an asset.
Project Management Professional (PMP) Designate is an asset.

You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-JB2

Apply Now

Refine Your Search

director of clinical jobs in columbus

Manager, Service Desk

Director, Clinical Services

Part-time Counsellor

Clinical Director, Maternal Child and Mental Health Services

Registered Psychologist

Manager of Diabetes Education Program & Clinical Nutrition

Clinical Manager, Attawapiskat, ON

Clinical Manager, Fort Albany, ON

Director of Patient Care, Fort Albany, ON

Nurse Practitioner, Attawapiskat, ON

Director of Long Term & Elder Care, Moose Factory, ON

Director of Finance

Pediatric Clinical Coordinator, Moose Factory, ON

Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON

Medical Radiation Technologist, Moose Factory, ON

Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON

Manager of Executive Leadership & Physician Affairs

Medical Director Veterinarian

Primary Care Clinical Educator, Moose Factory, ON

Pathologist Assistant

Lead Pharmacy Technician, Moose Factory, ON

RBA SUPERVISED

Associate Director of Care (RN) | Opportunity in Bobcaygeon, ON

Nurse Practitioner - Addiction Care - Relocation Available

Pharmacy Technician, Moose Factory, ON

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