Columbus Dispatch planner Jobs – 12 Openings This Week

Dispatch Planner
BGIS —Markham, ON
- $63,397–$79,246 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Dispatch Coordinator
Tire Discounter Group Inc. —Whitby, ON
- $23.50 an hour
- Full-time
- In-person
- Leadership
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply
5d
Capacity Analyst
ENERCARE —Markham, ON
- $69,136–$110,618 a year
- Overtime
- Presentation skills
- HVAC
- Business
Quick apply
9d
Dock Master (Night Shift)
Element Event Solutions —Toronto, ON
- $25 an hour
- Full-time
- Supervising experience
- Leadership
- Communication skills
Quick apply

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Dispatch Coordinator - Yard Operations
Slingshot Transportation, Inc —Milton, ON
Must hold a valid Class G License. Assign drivers and distribute outbound paperwork to drivers for moving trailers out of the yard.
$50,000–$55,000 a year
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Operations Coordinator
CANADA CARTAGE —Brampton, ON
Timely and effective answers to equipment and driver concerns, hands on management of dock/driver and warehouse operations.
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4d

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Dispatch Planner
BGIS —Markham, ON
The Dispatch Planner oversees the advanced planning, coordination, and optimization of technician resources, ensuring efficient execution of preventative…
$63,397–$79,246 a year
Dispatch Coordinator
Tire Discounter Group Inc. —Whitby, ON
Manage short picks and problem solve the orders to ensure customers get product in a timely manner. Drive the importance of workplace safety both morally and…
$23.50 an hour
Quick apply
5d

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Dispatch Planner

BGIS
Markham, ON

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Job details

Full-time

Skills

Microsoft Excel
Microsoft Outlook
Customer service
Analysis skills

Full job description

SUMMARY

The Dispatch Planner oversees the advanced planning, coordination, and optimization of technician resources, ensuring efficient execution of preventative maintenance, on-demand work orders, and operational activities across service portfolios. This senior role supports strategic scheduling, resource forecasting, and performance analysis to drive high service standards and operational excellence.

KEY DUTIES & RESPONSIBILITIES

Creates and manages daily, weekly, and long-term technician schedules to ensure optimal resource utilization.
Plans and coordinates technician assignments for preventative maintenance, on-demand work orders, and project work.
Reviews service request details to ensure work orders contain accurate and complete information.
Receives service requests and documents detail into work orders as required.
Assesses and prioritizes service requests based on urgency, impact, skill set, location, security clearance, availability, and client needs.
Allocates and assigns work orders to the appropriate technicians using available data and operational constraints.
Monitors work order progress, follow up to ensure timely completion, and adjust schedules in real time to address delays or emerging priorities.
Reviews technician utilization and reassigns work as needed to maintain balanced workloads and maximize productivity.
Produces operational reports related to schedule adherence, productivity, backlog, utilization, and overall resource planning.
Collaborates with service managers, dispatchers, customer service teams, and other stakeholders to resolve escalations and support service delivery.
Supports continuous improvement initiatives and contributes to the optimization of scheduling and operational processes.

KNOWLEDGE & SKILLS

5+ years of experience in planning, scheduling, or dispatching within service operations or facilities management.
Advanced workforce scheduling and coordination skills, with the ability to balance priorities in fast-paced, high-pressure environments.
Strong analytical, organizational, and problem-solving abilities, with experience using data to improve scheduling effectiveness.
Proficiency with field service management and scheduling platforms, along with strong MS Outlook and Excel skills.
Excellent communication and customer service orientation, with the ability to collaborate across technicians, dispatch, and service teams.
Ability to interpret service request requirements and assign work based on skills, availability, location, and operational constraints.
Demonstrated ability to optimize technician utilization and make real-time scheduling decisions.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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Dispatch Planner

Dispatch Coordinator

Capacity Analyst

Dock Master (Night Shift)

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