Patient Care Manager Cardiopulmonary/Acute Med-ALC
Status: Temporary Full Time (6 months)
Department: Cardiology Inpatient
Program: Medicine
8 Hour Shifts; Days Schedule (Subject to Change)
Location: Oshawa & Ajax-Pickering
Wage Schedule: $58.050 - $81.960 per hour
File Number: 2600002221
Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!
DUTIES AND RESPONSIBILITIES:
The Patient Care Manager (PCM), Cardiopulmonary/Acute Medicine-ALC reports to the Clinical Director, Medicine Program, and is responsible for the management of inpatient and ambulatory clinical service areas, including the Heart Function Clinic, Pacemaker Clinic and Cardiac Diagnostics, providing visible leadership to the interdisciplinary team to ensure high-quality patient care, operational effectiveness and achievement of program objectives. Working collaboratively with all members of the healthcare team, the PCM uses effective planning, budgeting and problem-solving skills to support the development of unit processes, effective staff management, operational efficiencies and optimization of interdisciplinary team functioning.
As a transformational leader, the PCM promotes innovation, evidence-based practice and continuous quality improvement while ensuring the effective management of human, financial and physical resources. The PCM supports strategic and performance improvement initiatives that advance excellence in patient-centred care and staff engagement.
QUALIFICATIONS:
- Undergraduate degree in a health related discipline or a business related degree required (Masters preferred);
- Minimum of two (2) years recent clinical/leadership experience required;
- Minimum of two (2) years' experience in quality improvement development, implementation and evaluation required;
- Current member in a related professional interest group or association;
- Educational preparation in quality improvement, certificate in quality improvement or equivalent in the use of quality improvement methods and tools;
- Recent experience in medical/surgical patient care required; experience within Medicine and/or Cardiopulmonary services preferred;
- Experience in LEAN methodology and change management principles preferred;
- Proven knowledge and experience working with collective agreements, labour relations and human resource management practices;
- Proven management skills including financial management, budgeting, utilization management, operational planning, quality improvement and evaluation;
- Proven ability to problem-solve, critically analyze issues and make sound decisions in a complex healthcare environment;
- Well-developed negotiation, conflict resolution and stakeholder engagement skills;
- Demonstrated ability to lead effectively, build strong teams and create a high-performance culture that supports staff growth and development;
- Strong organizational and time-management skills with the ability to manage competing priorities;
- Excellent verbal, written and interpersonal communication skills;
- Ability to use Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, Project and SharePoint, and healthcare-related software and programs;
- Must have a satisfactory performance record;
- Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy; and
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices, including staff, patient and environmental safety and participation in regular education and training in these areas.
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.
Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact
[email protected] .
Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.
Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.
Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.
Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.
