Join Riverside Natural Foods Ltd., a Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that's what makes the journey worthwhile.
So, lace up your boots and let's tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
As the Corporate Administrator, you are the first point of contact for everyone who comes to or calls our Riverside Corporate Head Office. Your goal is to ensure that everyone has a great experience and feels welcomed, respected, and at home — we are a family business founded on core values and driven by our Purpose to inspire a healthier, more compassionate world.
Reporting to the Executive Assistant & Office Manager, you provide the administrative and coordination backbone that keeps our corporate office running smoothly. Through an Ownership mindset you coordinate a broad range of administrative, office, event, and marketing-support tasks that require Adaptability to changing priorities — all delivered with diplomacy and confidentiality, while helping to create a Fun environment where everyone loves coming to work.
You are the engine behind a well-run office: ensuring our space, supplies, meetings, and sampling and marketing coordination are handled seamlessly, and providing logistical support to our Riverside Leadership Team (RLT) so that leaders can focus on the work that matters most.
- Role model and bring to life at the site Riverside's Values
First Point of Contact
- Create a warm and welcoming environment for everyone who comes to or calls Riverside
- Ensure awareness and compliance for any visitors with our Health & Safety and Food Safety practices (especially our nut-free environment)
- Manage phone calls and correspondence efficiently
- Be the go-to contact to help guests and employees find the best person for their needs
- Act as Site Ambassador, ensuring the office environment reflects Riverside's brand and culture
Office Environment & Operations
- Ensure office equipment and supply needs are met and that resources are updated when needed
- Support meeting and conference needs, including preparation of rooms and food ordering
- Maintain a welcoming and organized office environment
- Ensure written and visual communications in the office foyer are up to date and organized
- Create and receive purchase orders for all office-related purchases
- Partner with the Executive Assistant & Office Manager and Facilities on office readiness, amenities, and maintenance
- Support credit card reconciliation for the RLT
Marketing & Sales Coordination
- Coordinate the ordering and shipping of product samples for sampling programs and social media / influencer needs, ensuring timeliness, accuracy, and cross-functional alignment
- Maintain the marketing room — organization, cleanliness, and readiness for team use
- Own a clear SWAG ordering process and maintain an organized, accessible catalogue of branded merchandise
- Provide coordination support for NAKO and similar organizational activities
P&V Team Member
- Collaborate with the Talent Team and Business Partners to enable a great Day One experience for all new hires
- As a member of the P&V Team, have awareness of all people programs and be a point of contact for employees
- Provide insights and feedback to the P&V Team on opportunities for improving people programs and the work environment
- All other duties and projects as assigned
- Reports to the Executive Assistant & Office Manager
- Degree/Diploma in business administration or related discipline, or an equivalent combination of education and experience
- 3+ years related experience in a large-scale administrative and business environment
- Fluent in English
- Superior written and verbal communication skills with the ability to work across the full range of areas and levels of the organization
- Strong organizational, time management, interpersonal and customer service skills with strong attention to detail
- Expertise in the use of computers and relevant software — Microsoft Office 365 including Outlook, PowerPoint, Excel, OneDrive, Teams — and comfort leveraging Gen AI to be as productive as possible
- Experience with virtual meeting and webinar tools such as MS Teams
- Good problem-solving capabilities and ability to deal with a variety of situations with diplomacy and confidentiality
- Ability to multi-task, anticipate needs, co-ordinate work with others, troubleshoot issues, and balance and adapt to changing priorities
- Ability to foster strong working relationships with internal staff and external contacts to accomplish objectives
- Customer Focus (primarily internal)
- Communicates Effectively
- Instills Trust
- Action Oriented
- Collaborates
- Resourcefulness
- Interpersonal Savvy
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
- Values-led: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey.
- Unparalleled experiences and opportunities: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way.
- Access to everyone: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don't be shy. Speak up, share your ideas and go places you normally wouldn't – like the plant, or the boardroom.
- Personal development: We'll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
- Gratitude: As a growing business, we can't always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we're all in this together and we value you.
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer:
- Values-led: We don't cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
- Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren't obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
- Humility: We're a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don't brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn't one superstar at Riverside. We take turns leading the way as we climb to the summit.
- Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There's more!
- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
- RRSP matching or 401k matching for an empowered financial journey
- Eligibility to participate in Riverside's Profit Sharing Plan
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values
How to Apply:
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
