Join Riverside Natural Foods Ltd., a Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that's what makes the journey worthwhile.
So, lace up your boots and let's tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
Position Summary/Objective:
Candidate will provide regulatory guidance and technical support to the company, our customers and vendors. Support other departments to ensure ingredients, packaging and products are in accordance with applicable food laws, regulations, claims and certifications. Must stay on top of existing standards and changes to assess and communicate their impact to the business. Must be a detail oriented, critical thinker, motivated and adaptable to a fast-moving environment.
Key Accountabilities and Activities:
- Demonstrate Riverside Core Values at all times.
- Provide support to Quality, R&D, Marketing, Sales and other internal partners on regulatory matters; recommend options and implement solutions to resolve problems using food science, nutrition and regulatory knowledge.
- Proactively takes OWNERSHIP to identify potential regulatory hitches and acts collaboratively, to reduce or eliminate them.
- Prepare and communicate technical / regulatory information related to our product portfolio to our customer base to address inquiries via Microsoft Office or Customer/Vendor Software.
- Participate in ingredient and artwork review and approval to ensure it meets formula and regulatory requirements of destination market.
- Interacts with external organizations to ensure timely compliance with all set criteria, including but not limited to: Gluten Free, Kosher, Non-GMO, Organic, Vegan, RSPO and other programs; keeping databases and backups up-to-date and accurate.
- Complete applications to support new product registrations, product renewals, and licensing.
- Maintain up-to-date working knowledge of domestic and international regulations related to food safety, packaging and labelling for product portfolio.
- g., FDA, Health Canada, International regulations as required
- Create and maintain Product Label Reports for all food products (branded and customer).
- Keeps the work atmosphere FUN by keeping it light and welcoming.
- Assist other departments as required.
Reporting Relationships
The position reports directly to the Regulatory Affairs Manager. It has no direct reports.
Qualifications:
- Science Degree or Diploma (Preference for specialization in Nutrition/Food Science/Regulatory Affairs).
- PASSIONATE and working knowledge of domestic and global food labeling regulations.
- Expertise in R&D Genesis (or equivalent Food Formulation Software) and Microsoft Office.
- Skill to research regulatory issues and lead/influence resolution.
- Ability to be persuasive, assertive while also being collaborative with diverse teams.
- Strong interpersonal and communication skills (verbal and written) with follow through abilities.
- Must be self-starter, organized, detail oriented and be able to prioritize tasks.
- Aptitude to exhibit, RESPECT and protect Riverside's Core Values in a changing environment.
- Positive attitude with a desire to learn and collaborate.
- Understanding of food qualities, nutritional content, interactions and processing methods.
- TEAM player, collaborative, with a strong customer service mindset.
- Demonstrates HUMILITY throughout the company on a daily basis.
- Exceptional time management and organizational skills, self-starter with a high level of initiative and ADAPTABILITY.
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
- Values-led: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey.
- Unparalleled experiences and opportunities: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way.
- Access to everyone: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don't be shy. Speak up, share your ideas and go places you normally wouldn't – like the plant, or the boardroom.
- Personal development: We'll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
- Gratitude: As a growing business, we can't always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we're all in this together and we value you.
- Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.
What We Offer:
- Values-led: We don't cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
- Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren't obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
- Humility: We're a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don't brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn't one superstar at Riverside. We take turns leading the way as we climb to the summit.
- Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Wait! There's more!
- Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
- RRSP matching or 401k matching for an empowered financial journey
- Eligibility to participate in Riverside's Profit Sharing Plan
- Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
- Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
- An open concept work environment that embodies our Values
How to Apply:
If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.
Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.
