Why Join Us?
At CARMA, our vibrant culture is the foundation of everything we do, fostering connections and ensuring employees feel valued, engaged, and part of a supportive community.
Founded in 1977, CARMA was the first Measurement Canada-approved supplier of electronic submetering systems, installing over 450,000 meters nationwide, with more than 100,000 suites under contract. We provide submetering systems, billing services, and data for cost recovery and sustainability reporting across Canada, with offices in Lindsay, Toronto, Calgary, Edmonton, and Vancouver.
Proud to be Great Place to Work certified, we are committed to Diversity, Equity, Inclusion (DE&I), Environmental, Social, and Governance (ESG) principles, and Corporate Social Responsibility (CSR). With a robust benefits package, we create an environment where employees can thrive both personally and professionally.
Our core values of accountability, teamwork, customer-centric, respect, and excellence guide us in every decision and interaction. If these values align with yours, CARMA could be the perfect place for your next career move - where we encourage growth, prioritize collaboration, and celebrate success together.
Here’s what you can expect as part of the CARMA experience:
- Competitive Salaries: A rewarding structure based on experience and performance.
- Company-Wide Annual Salary Increase: Recognition of your contributions through annual salary adjustments.
- Comprehensive Benefits Package: Including a healthcare spending account, dental and prescription drug coverage, life and disability insurance, an employee and family assistance program, and more.
- Paid Sick Leave: Your health matters. We offer paid sick leave so you can rest and recover without financial worry.
- Paid Personal Leave: Maintain work-life balance with paid personal leave for family time, appointments, or self-care.
- Additional Vacation Leave: Additional days off to help you relax, recharge, and maintain a healthy work-life balance.
- Wellness Week: A dedicated time to focus on health and well-being.
- Investment in Tools & Resources: We invest in the latest tools, technology, and training to support your success and professional growth.
- Professional Development Support: We provide resources and allowances for ongoing learning and career growth.
- Employee Engagement Program: Initiatives designed to keep employees involved, motivated, and connected.
- Team-Building Activities: We regularly organize activities that promote creativity, collaboration, and unity, building strong, trusting teams.
- Monthly Company Lunches: A time to unwind, enjoy great food, and strengthen relationships with colleagues, celebrating both work and personal milestones.
- Quarterly Townhall Meetings: We value open and transparent communication. These meetings keep everyone informed, encourage discussions, and include training sessions to support continuous learning. Plus, our "Ask Me Anything" sessions allow for direct interaction with leadership.
- Volunteer and Community Involvement Opportunities: CARMA supports employees who want to give back to their communities through service.
- Employee Referral Program: Rewarding employees for helping us grow the team with successful referrals.
- Employee Recognition and Awards: Celebrating achievements and outstanding contributions across the company.
- Work from Home Flexibility (as applicable): Offering a balance between remote and office work.
If you’re a detail-oriented professional who enjoys hands-on work in a fast-paced, collaborative environment, we have an exciting opportunity for a Metering Technician - Commercial to join our team. Our core business hours are from 8:00 AM to 5:00 PM, Monday to Friday (hours may vary based on project and site requirements). This role is ideal for someone who takes pride in delivering high-quality work in the field, from installing and commissioning submetering systems to troubleshooting and maintaining equipment. You’ll work closely with internal teams, contractors, and clients to ensure accurate, reliable metering solutions that support efficient energy management and make a meaningful impact.
METERING TECHNICIAN - COMMERCIAL
General Description:
Under the general direction of the Field Manager, Commercial, the Commercial Metering Technician is responsible for the execution of field services in accordance with contractual, technical, and regulatory requirements. This includes the commissioning, verification, inspection, and sealing of commercial submetering systems under Measurement Canada authorization. The role requires a strong understanding of instrument transformer-based metering, data communications, and compliance documentation, and operates with a high degree of field independence while working collaboratively with project teams, contractors, and external stakeholders.
The Commercial Metering Technician is expected to represent CARMA Corp. professionally at all client sites, maintain relationships with property management and building staff, and contribute to the consistent delivery of technically accurate and compliant metering services.
Characteristics, Features, Requirements:
The ideal candidate is highly organized, detail-oriented, and able to manage multiple technical tasks independently in a field-based environment. The role requires strict adherence to CARMA’s quality management system, including QWI procedures, ISO 9001:2015 requirements, and all applicable Measurement Canada directives. Candidates must clearly demonstrate the ability to perform all technical responsibilities described below. Critical to this role is the consistent, accurate, and timely completion of assigned field work and compliance documentation.
Reporting:
This role reports directly to the Field Manager, Commercial, who serves as the training mentor and is responsible for monitoring performance goals, objectives, and work schedules. The Commercial Metering Technician is required to complete reporting activities including, but not limited to:
- Submit weekly activity and expense reports by 5:00 PM Friday each week, including service work orders, meter commissioning reports, and accuracy inspection records to the Field Manager, Commercial or designate.
Important and Essential Duties:
The duties of this position include, but are not limited to, the following:
Metering Technician Responsibilities
Commissioning, Verification, and Compliance
- Commission, verify, and inspect commercial submetering systems in accordance with Measurement Canada requirements, applicable QWI procedures, and CARMA’s quality management system;
- Perform meter verification activities and sealing operations under Measurement Canada authorization, following prescribed procedures and documentation requirements;
- Apply working knowledge of instrument transformer-based metering, including current transformer (CT) and potential transformer (PT) configurations, to support verification, termination, and troubleshooting activities;
- Identify and escalate non-conformances or field conditions that require quality process management review, and document findings accurately;
- Perform meter terminations and wiring verification in accordance with applicable electrical standards, safety requirements, project specifications, and metering equipment documentation.
Data Communications and Network Configuration
- Configure and commission data communication systems including network gateways, serial and IP-based communication devices, and remote data delivery systems;
- Apply knowledge of communication protocols and network topology standards to support meter data collection, logging, and system integration;
- Troubleshoot communication faults across hardware and software layers, including meter firmware, gateway configuration, and data server connectivity.
Documentation and Compliance Records
- Complete installation verification worksheets (IVWs), commissioning reports, and all required compliance documentation accurately and in accordance with CARMA’s quality management procedures;
- Maintain metering records, as-built documentation, and equipment logs to support regulatory compliance and billing accuracy;
- Support project system design, equipment configuration, and preparation of field documentation in accordance with project specifications.
Project Coordination and Stakeholder Communication
- Coordinate with installing contractors, property management, and building staff regarding installation requirements, equipment deliveries, scheduling, and deficiency resolution;
- Manage equipment inventory, delivery coordination, and return material authorizations (RMAs) as required;
- Execute Customer Service Agreements in accordance with the defined scope of work, which may vary by project and client;
- Provide client and on-site training on CARMA and approved third-party products and services.
Technical Development
- Pursue and maintain applicable Measurement Canada accreditation levels as required by the role and directed by the Field Manager, Commercial;
- Support the training and development of less experienced technicians through on-site guidance and knowledge transfer;
- Stay current with product updates, procedural changes, and regulatory requirements relevant to commercial metering operations.
Experience/Knowledge/Ability
- Experience in commercial submetering, electrical systems, or utility metering installation and commissioning is an asset;
- Familiarity with instrument transformer-based electrical systems, including 347/600V commercial environments, is considered an asset;
- Knowledge of data communication systems, network configuration, and serial or IP-based protocols is an asset;
- Ability to read and interpret electrical drawings, wiring diagrams, equipment schematics, and technical specifications;
- Strong written and verbal communication skills, with demonstrated ability to complete accurate technical documentation;
- Ability to work independently, manage competing priorities, and make sound field judgments within defined procedures;
- Ability to work collaboratively with internal teams, contractors, and clients in a professional and service-oriented manner.
Qualifications
- Post-secondary education in Electronics, Electrical, or Mechanical disciplines, or an Electrical Trade qualification;
- Measurement Canada technician accreditation, or eligibility and willingness to obtain accreditation as required by the role;
- Knowledge of Microsoft Office applications;
- A valid G class driver’s license and proof of insurance coverage is required.
Working Conditions
- Work may be performed in a variety of settings, including electrical and mechanical rooms, meter rooms, utility vaults, confined spaces, construction sites, and commercial office buildings;
- Exposure to environmental conditions such as dust, noise, temperature changes, and areas with limited ventilation; all work performed in accordance with applicable safety requirements;
- Frequent standing, walking, bending, climbing ladders, and lifting equipment up to 50 lbs;
- Use of hand tools, power tools, calibrated testing instruments, and mobile devices;
- Work may require operating at heights and in restricted or tight areas; training will be provided for ladders and elevated work platforms;
- Appropriate personal protective equipment (PPE) is required and will be provided;
- Occasional work outside of regular hours and occasional travel may be required;
- A collaborative and supportive work environment focused on employee engagement and professional development.
Appropriate safety wear is required (provided).
Join us in our mission to make a meaningful impact and create a brighter, more efficient tomorrow.
Please note that this position is for an existing vacancy.
CARMA does not use AI to screen applicants.
As a condition of employment, the successful candidate will be required to initiate a Criminal Record and Judicial Matters Check (CRJMC) and a Driver’s Abstract prior to commencing the role. Results must be submitted to the Human Resources team. Any information disclosed will be reviewed in accordance with applicable policies, and consideration will be given to the nature and relevance of any findings.
CARMA Corp. is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. We foster an inclusive organizational culture as an Equal Opportunity Employer.
The posted salary range reflects the potential earning span for this role. Starting salary is determined based on factors such as relevant experience, education, training, skills, certifications, and overall alignment with the position. Internal pay equity and market compensation data may also be considered. Final salary varies based on several considerations, and starting offers are usually below the top of the posted range.
- We thank you for your interest; however, only successful applicants will be contacted.
Job Types: Full-time, Permanent
Pay: $28.00-$38.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program
- Work from home
Application question(s):
- Do you have your own vehicle and insurance?
Experience:
- Submetering/utility: 1 year (preferred)
Licence/Certification:
- G class driver's licence (required)
Work Location: Hybrid remote in Toronto, ON M4N 3N1
