Sr. Manager, Profitability & Business Analytics
Gallimore Products Inc. is seeking a highly analytical and commercially focused Sr. Manager, Profitability & Business Analytics to oversee customer profitability, contract administration, rebate programs, pricing reviews, and project analytics.
This is an individual contributor role with no direct reports. Reporting into the President, the successful candidate will work closely with the Pricing Team, Sales, Finance, Operations, Supply Chain and Senior Leadership to ensure customer programs are accurately documented, properly administered and aligned with Gallimore’s profitability objectives as well as providing business modelling for various special projects.
Key Responsibilities
Customer Profitability
- Oversee and evaluate the overall profitability of individual customer accounts.
- Conduct monthly, quarterly, and annual customer profitability reviews.
- Analyze sales, product costs, margins, rebates, freight, warehousing costs, Broker fees, and other account-specific expenses.
- Identify margin risks, cost changes, and profitability improvement opportunities.
- Present findings and practical recommendations to senior leadership.
- Recommend customer price adjustments based on account performance and changing costs.
- Track approved actions and follow up to ensure recommendations are implemented.
Pricing Reviews and Adjustments
- Lead scheduled pricing reviews for customer accounts.
- Prepare supporting analysis and documentation for proposed price adjustments.
- Understand and follow each customer’s specific requirements for submitting price adjustments, including notice periods, required forms, supporting calculations, approval processes, and timing.
- Maintain a schedule of customer pricing review dates, submission deadlines, and contractual notice requirements.
- Work with Sales and senior leadership to develop appropriate pricing recommendations.
- Monitor the implementation of approved price changes and confirm that pricing is accurately reflected in internal systems.
Customer Programs and Rebates
- Maintain accurate and current records of customer contracts, rebate programs, incentives, allowances and other commercial agreements.
- Prepare written documentation for all new customer programs, ensuring financial and operational terms are defined.
- Review program terms before implementation to confirm calculations, timelines and payment requirements.
- Monitor contract and program start dates, expiry dates, renewal dates, and notice periods.
- Ensure expired programs are removed from internal tracking and are no longer accrued or paid.
- Validate customer rebate calculations and confirm that payments align with approved program terms.
- Coordinate contract and program renewals, amendments and terminations.
- Work with Finance to identify discrepancies, expired or unauthorized payments, and recommend corrective action.
- Maintain a centralized and organized contract and customer-program database.
Business and Project Analytics
- Develop profitability models to support business decisions and strategic projects.
- Provide financial modelling for projects such as new warehouse evaluations, distribution changes, customer service requirements, and supply-chain initiatives.
- Evaluate the complete financial impact of proposed projects.
- Conduct scenario and sensitivity analysis to identify risks and expected returns.
- Support customer proposals, new business opportunities, RFPs and contract renewals with financial analysis.
- Translate complex data into clear findings and actionable recommendations.
Reporting and Process Improvement
- Develop standardized profitability reports, pricing models and customer-program tracking tools.
- Improve the accuracy, consistency and visibility of contract, rebate and profitability information.
- Establish controls to ensure customer programs are properly approved, implemented, reviewed and closed.
- Collaborate with Finance to ensure rebate accruals and payments are accurate.
- Work with Operations and Supply Chain to validate freight, warehousing and service costs.
Qualifications
- Bachelor’s degree in Business, Finance, Accounting, Economics, Data Analytics or a related discipline.
- Minimum of three years of experience in business analytics, pricing, contract administration, financial analysis or a related role.
- Strong experience analyzing customer or account-level profitability.
- Advanced Microsoft Excel and financial-modelling skills.
- Experience working with ERP systems, reporting platforms or business-intelligence tools.
- Strong understanding of margins, rebates, freight, warehousing costs and other profitability drivers.
- Exceptional attention to detail and commitment to data accuracy.
- Strong organizational and project-management skills.
- Excellent written communication skills, including the ability to document customer programs and commercial terms clearly.
- Ability to turn detailed financial analysis into practical business recommendations.
- Experience in distribution, importing, manufacturing, foodservice packaging or consumer products would be considered an asset.
About Gallimore Products
Gallimore Products Inc. is a Canadian-owned, privately held and woman-led supplier of foodservice disposable packaging. Since 1985, we have built our business through strong customer partnerships, quality products, responsive service and a commitment to sustainable solutions.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Gallimore Products Inc. is committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request throughout the selection process.
Pay: $65,000.00-$75,000.00 per year
Work Location: In person
