columbus french bilingual inbound call centre Jobs – 9 Openings This Week

FRENCH Bilingual Inbound Call Centre Representative
Zedd Customer Solutions —Scarborough, ON
- $18.60 an hour
- Full-time
- Bilingual
- Sales
- Customer service
- Designated paid holidays
- Disability insurance
Quick apply
Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
- $19.75 an hour
- Full-time
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
Bilingual (FRENCH) Alarm Monitoring/Security Operations Rep
Securitas Security Services —North York, ON
- Full-time
- Bilingual
- Microsoft Outlook
- Customer service
Bilingual Intermediate Account Analyst
Aviva —Markham, ON
- $45,000–$55,000 a year
- Rotating shift
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Bilingual (FRENCH) Alarm Dispatcher Full-Time
Securitas Security Services —North York, ON
- Full-time
- Bilingual
- Microsoft Outlook
- Customer service
Intermediate Billing Analyst - Bilingual
Demand For HR —Markham, ON
- Rotating shift
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
Industry Support Services Coordinator
GS1 Canada —Toronto, ON
- $48,000–$53,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
2d

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Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
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Quick apply
Bilingual (French) Customer Service Representative
Confidential —Markham, ON
Ensure positive client experiences by answering any customer inquiries in a timely and efficient manner. Effectively manage multiple accounts and provides…
$55,000–$60,000 a year
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FRENCH Bilingual Inbound Call Centre Representative
Zedd Customer Solutions —Scarborough, ON
Working in a call center setting, you will be responsible for handling inbound calls in both French and English, engaging with existing customers to address…
$18.60 an hour
Quick apply
Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
$19.75 an hour
Quick apply

Show more jobs in cities nearby

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FRENCH Bilingual Inbound Call Centre Representative

Zedd Customer Solutions
Scarborough, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Casual dress
Extended health care
Designated paid holidays
Disability insurance
Dental care
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Bilingual
French
Sales
Customer service
English
High school diploma or GED
Data entry
Computer skills
Communication skills

Full job description

Inbound Call Center Customer Service and Retention

ABOUT ZEDD CUSTOMER SOLUTIONS

Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals

Zedd Customer Solutions is expanding and invites you to join our amazing team of ambitious call center professionals.

You will join a friendly environment where we all work together to create a fun and exciting atmosphere. Zedd cares about your success and provides side by side coaching, re-training/up-training programs and job shadowing.

POSITION SUMMARY
We are seeking highly motivated and enthusiastic professionals who thrive in fast-paced environments to join our inbound customer retention team.

Working in a call center setting, you will be responsible for handling inbound calls in both French and English, engaging with existing customers to address account concerns, resolve issues, and strengthen customer relationships. Your focus will be on retaining customers by identifying their needs, offering appropriate solutions, and promoting relevant products and services that enhance their overall experience.

This position is located in our Scarborough office, at the Markham Rd. and Hwy 401 area on Milner Ave.

ESSENTIAL FUNCTIONS:

Handle inbound telephone calls.
Work in a fast paced environment and have the ability to adapt quickly.
Consistently meet established program retention targets.
Immediately and effectively provide exceptional customer service levels to resolve customer concerns and inquiries.
Contact new and existing customers to promote products and services directly from our client’s database.
Offer feedback to the program supervisor based on errors or improving results.
Maintain a positive and productive attitude.
Be available Monday to Friday from 8:00 AM to 9:00 PM EST and Saturday from 9:00 AM to 5:00 PM EST.
Demonstrate initiative and work in a team environment.
Attend and actively participate in all required training programs
Apply intermediate computer skills and accurate data entry to accurately input, retrieve and access customer information.

WE ARE PROUD OF OUR EMPLOYEES AND SUPPORT THEM BY OFFERING:

Company paid training
Work environment that supports our employee’s career path
4% vacation pay directly deposited
Paid holidays
Medical, dental and vision coverage.
Life insurance and long term disability coverage.
Employee appreciation and recognition events throughout the year.
Promotions from within the company.

KEY ATTRIBUTES REQUIRED:

Excellent verbal and written English communication skills.
Prior customer service and sales experience is an asset
Enjoys working in a team environment
Effective listening skills
High school diploma or equivalent
Satisfactory criminal and credit record check

COMPENSATION:

$18.60 per hour plus retention commission.

Benefits also available

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. Zedd Customer Solutions is an equal opportunity employer, accommodations available upon request.

Job Types: Full-time, Permanent

Pay: $18.60 per hour

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care

Education:

Secondary School (preferred)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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