Columbus Front desk agent/night Jobs – 2 Openings This Week

Check out these similar jobs

Based on your search for front desk agent/night jobs.

Night Auditor/Front Desk Agent
Sweetwater Group —Queenston, ON
Handle guest inquiries and resolve issues promptly to ensure high levels of customer satisfaction - including light maintenance, rooms switches, technical…
$22–$23 an hour
Quick apply
Job Fair - Canine Coach / Front Desk Coordinator
Dogtopia of Meadowvale —Mississauga, ON
Coach pet parents on how to reinforce training at home. Answer phones, schedule appointments, and respond to client inquiries. Job Types: Full-time, Part-time.
From $17.60 an hour
Quick apply
12h

Check out jobs in cities near your current location, Columbus

Night Auditor/Front Desk Agent
Sweetwater Group —Queenston, ON
We aim to provide exceptional quality experiences for our guests built on the values of authenticity, excellence, beauty, responsibility, and positive community…
$22–$23 an hour
Quick apply
Guest Service Agent
Crowne Plaza Toronto Airport Hotel —Etobicoke, ON
Calculates, receives and posts appropriate cash payments or records and authorizes credit cards. Takes telephone reservations and accepts walk-in guests.
$24.37 an hour
Quick apply
5d

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

Required