columbus front desk agent/night auditor Jobs – 3 Openings This Week

Front Desk Agent / Night Auditor
Holiday Inn Express & Suites Aurora —Aurora, ON
- $18.90–$19.90 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
15h
Front Desk Agent/Night Auditor
The Spark by Hilton Oshawa —Oshawa, ON
- $18–$19 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
1d

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Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
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Front Desk Agent / Night Auditor
Holiday Inn Express & Suites Aurora —Aurora, ON
Assist guests with information about hotel amenities, services, and local attractions. Hotel discounts through the IHG employee travel program.
$18.90–$19.90 an hour
Quick apply
15h

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Front Desk Agent / Night Auditor
Holiday Inn Express & Suites Aurora —Aurora, ON
Assist guests with information about hotel amenities, services, and local attractions. Hotel discounts through the IHG employee travel program.
$18.90–$19.90 an hour
Quick apply
15h
Front Desk Agent/Night Auditor
The Spark by Hilton Oshawa —Oshawa, ON
Handle cash, credit card transactions, and maintain accurate records. Welcome guests and provide a friendly, professional check-in and check-out experience.
$18–$19 an hour
Quick apply
1d

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Front Desk Agent / Night Auditor

Holiday Inn Express & Suites Aurora
Aurora, ON

Quick apply

Job details

Part-time
15 hours ago

Skills

Hospitality
Computer operation
Customer service
Front desk
Computer skills
Guest services
Communication skills
Hotel experience

Full job description

About the Job

Front Desk Agent / Guest Services Agent (Night Audit)

Location: Holiday Inn Express & Suites Aurora

Schedule: Part-time position with flexible availability required, including weekdays, weekends, holidays, and varying shifts based on business needs.

About Us

At Holiday Inn Express & Suites Aurora, we believe travel should be simple, smart, and comfortable. Our mission is to provide every guest with a welcoming and seamless experience from arrival to departure.

As a Front Desk Agent / Guest Services Agent (Night Audit), you are the face of our hotel and play a vital role in creating memorable guest experiences. You will be responsible for delivering exceptional customer service, supporting front desk operations, and ensuring accurate overnight auditing procedures when scheduled.

Key Responsibilities

Welcome guests with a warm, friendly, and professional attitude.
Ensure efficient and accurate guest check-in and check-out experiences.
Assist guests with information about hotel amenities, services, and local attractions.
Manage reservations via phone, email, and in person.
Respond promptly and professionally to guest inquiries, requests, and concerns.
Resolve guest issues independently or escalate them to management when appropriate.
Process payments and maintain accurate guest records.
Complete night audit procedures and daily reporting as required.
Maintain a clean, organized, and professional front desk environment.
Collaborate with other departments to ensure an exceptional guest experience.

Qualifications

Previous customer service or hospitality experience is considered an asset.
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to multitask and remain composed in a fast-paced environment.
Basic computer proficiency and willingness to learn hotel management systems.
Flexible availability, including evenings, weekends, holidays, and overnight shifts.
Ability to stand and move throughout the shift as required.

Why Join Our Team?

At Holiday Inn Express & Suites Aurora, you're more than just an employee—you’re part of a team that values respect, trust, teamwork, and professional growth. We are committed to creating a positive work environment where every team member is supported and recognized for their contributions.

What We Offer:

Supportive and collaborative team culture
Employee recognition programs
Training and development opportunities
Hotel discounts through the IHG employee travel program
Opportunities for advancement within the hotel and IHG network

If you are passionate about hospitality, enjoy helping others, and thrive in a guest-focused environment, we'd love to hear from you.

Apply today and become part of a team dedicated to making every stay a great stay.

Job Type: Part-time

Pay: $18.90-$19.90 per hour

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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