Housing Support Worker
Job Posting Template
Union Position: SEIU L3
Hiring Rate: $21.33
Posting Date: June 1.2026
About Us:
Neighbours Community Homes is Toronto’s leading non-profit supportive housing agency with a 45-year track record of excellence. Neighbours offers permanent, affordable housing and social programs to support individuals challenged by complex mental illness and addiction, including those who are homeless or otherwise marginalized. We own 53 buildings with 1400 supportive housing units. We provide support services and/or rent subsidies to tenants in 250 units in the rental market. Neighbours Community Homes works closely with sector partners to deliver programs and advocate for solutions that will address homelessness and end the legacy of institutionalization.
About the role:
The Caretaker is accountable for cleaning, light maintenance and operational support across designated properties at Neighbours. This includes responsibilities such as janitorial duties, snow and refuse removal, equipment monitoring, record keeping, posting notices and executing minor repairs and work orders. The role is responsible for maintaining high standards of cleanliness, work quality and timeliness to meet prescribed guidelines
Key Duties and Responsibilities:
- Daily and cyclical cleaning of lobbies, corridors, stairwells, site offices, public washrooms, elevator cabs, meeting and common rooms, mechanical and storage rooms, caretakers’ closets, garages, with tasks including:
- Washing of all walls, doors, door frames, glass and partitions, windows, laundry appliances, common area fridges and stoves, and outdoor ashtrays.
- Maintenance of floor surfaces by sweeping and damp mopping, vacuuming and / or steam
- cleaning carpets, and stripping and polishing flooring.
- Spot cleaning all surfaces due to spills, finger marks, vandalism, etc.
- Cleaning lint traps and exhaust fans in laundry rooms.
- Sweeping cement flooring in stairwells, mechanical rooms and storage areas.
- Cleaning sinks and toilets in common area washrooms.
- Clean fresh air vents, fire hose cabinets, elevator door tracks.
- Visually inspect common areas of the grounds and building on a daily basis to ensure all areas are tidy and free of debris, vandalism and slip, trip and fall hazards, and that all equipment is working properly.
- Maintain an inventory of cleaning, safety and personal protective equipment and inform supervisor when stock needs to be re-ordered
- Ensure tenant safety in all operations and participate in training and education on safety as directed by Neighbours.
What we are looking for:
- Minimum 2 years’ experience in all aspects of professional cleaning and light maintenance / repairs.
- Experience operating cleaning machinery such as buffers, steam cleaners, power washing machinery, wet and dry vacuums, floor strippers, etc.
- Experience in lock changes and repairs, minor plumbing and household repairs, operation of equipment such as snow blowers and garbage processing equipment.
- Sensitivity to working with tenants who may be living with mental illness, addictions and social isolation.
- Ability to work flexible shifts including evenings and weekends.
As a condition of employment, a successful police record check for Vulnerable Sector is required. Candidates must be legally entitled to work in the country where this role is located.
This position is being posted in response to an existing vacancy at Neighbours Community Homes
Neighours’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with Neighbours’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Accommodations are available upon request for candidates with disabilities who are participating in the recruitment process and for those hired.
For the full job description, visit our website Careers - Neighbours and apply with a resume and cover letter on or before June 15. 2026.
Pay: $21.39 per hour
Benefits:
Work Location: In person
