Columbus Guest services agent/night Jobs – 1 Openings This Week

Future Talent Pipeline - Food Service & Hospitality
Shannex —Ajax, ON
- $22.38–$23.98 an hour
- Part-time
- CRM software
- Serving
- Hospitality
- Dental care
- Employee assistance program
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Night Auditor
Falls Hotel and Inn —Niagara Falls, ON
Balancing cash drawers, record errors and reconcile daily revenue receipts. Responding to guest phone call, inquiries, and concerns. Pay: Up to $17.60 per hour.
Up to $17.60 an hour
Quick apply
2d
Guest Service Agent/Night Auditor
Days Inn Orillia —Orillia, ON
Uses suggestive selling techniques to sell room nights, hotel loyalty program, and to increase occupancy and revenue opportunities.
From $18 an hour
Quick apply
9d

Show more jobs in cities nearby

I want to receive the latest job alerts for guest services agent/night in columbus

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Future Talent Pipeline - Food Service & Hospitality

Shannex
Ajax, ON

Quick apply

Job details

Part-time | Full-time

Benefits

Dental care
Employee assistance program
Vision care

Skills

CRM software
Dusting
Serving
Hospitality
CPR Certification
Table setting
Long term care experience
Personal protective equipment (PPE) use
Labelling
Food Handler Certification
Sanitation
Workplace safety policies
Table resetting
Food Safety Certification
Cost control
Vacuuming
Microsoft Office
High school diploma or GED
First Aid Certification
Meal preparation
Laundry
Customer service orientation
Cleaning and debris removal
Front desk
Waste management
Food preparation
Mopping
Stocking
Food safety
Standard operating procedures (SOPs)
Medical terminology
Hard floor sweeping and mopping
Client interaction
Professional kitchen experience
Infection control interventions
Dishwashers
Smart Serve

Full job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are building a pipeline of qualified and passionate Food Service & Hospitality professionals (Cooks, Dishwashers, Servers, Concierge and Housekeepers) who are interested in future opportunities at our Parkland Ajax team in Ajax, Ontario.

By expressing your interest now, you'll be among the first to be considered when a suitable opportunity arises.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

Approximate hourly wage:
- Cook - $22.38 - $23.98
- Dishwasher/Server- $18.57 - $19.79
- Concierge - $20.21 - $21.96
- Housekeeper - $20.00 - 21.54
Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Life, travel, and other insurances
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (5% employer matching)
Vacation accrual (begins immediately)
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About the Opportunity

Cook

Plans and prepares meals according to established standards, procedures, recipes and menus, including preparing special meals to meet appropriate therapeutic menu modifications according to established guidelines
Assists with preparation of food for special functions (e.g. catering, theme dinners) to ensure service meets established standards
Reports any recipe shortages, discrepancies or quality issues to the Executive Chef or supervisor in a timely manner
Executes departmental policies, procedures and guidelines as a member of the divisional Food Services Team
Executes food services for Breakfast, Lunch and Dinner within a Supportive Living Lifestyle dining room in accordance with Brand Standards
Executes food Services for special functions such as catering and theme dinners to ensure service meets established standards
Consistently ensures food quality, presentation, and service delivery meet established department standards; ensures meals are attractive, the correct temperature and portion size, and that service is timely
Introduces self to new resident in the dining rooms as part of resident orientation / welcome
Responds to resident food service needs and expectations in accordance to service expectations
Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner
Assists in the orientation of new Team Members to ensure standards are met
Clean and sanitize cooking station daily; maintain the cleanliness of kitchen equipment such as ovens, kettles, mixers, and others to maintain safety and sanitation in the kitchen to meet legislative and organizational standards; responsible for the clear and correct labeling of excess food
Follows disposal procedures according to established waste management guidelines for organics, paper, plastics, cans/bottles, non-recyclable material, etc.
Additional duties as assigned/required

Dishwasher

Processing all dishware and maintaining sanitation of dish machine, kitchen aide and dish sinks according to established cleaning guidelines
Returning clean dishware to appropriate storage areas for use by Culinary Services employees
Bussing of tables in the dining rooms and catering areas as required
Maintaining cleanliness to standard in the kitchen and kitchen aide areas
All other duties as assigned/required

Server

Consistently ensures food quality, presentation, and service delivery meet established department standards. Ensures meals are visually appealing, the correct temperature and portion size, and that service is warm, attentive and timely
Prepare and provide meal service to residents and guests according to established standards, procedures and guidelines and respecting the resident’s right to individualized services and observing special diet restrictions, resident preferences and outlined departmental procedures
Ensure dining room appearance meets established standards including table linens pressed and in place, tables set with appropriate place settings for meals, wait stations tidy and containing appropriate supplies
Clear tables, load and safely operate dishwasher. Complete manual ware washing as required
Contribute to the team environment as a member of the Food and Beverage department, working towards departmental goals and priorities and providing ongoing feedback from residents and guests to the Food and Beverage Manager on meals and menu choices to be continually improving
Demonstrates an understanding of the importance of respecting client’s rights, including respecting others, maintaining confidentiality, promoting independence, respecting privacy, respecting the right to refuse services and involvement
Communicates with the supervisor if there is a noted change in the nutritional status of a resident (i.e. changes in appetite)
Promote a safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely, and completing safety education
Performs all other related duties as assigned/required

Concierge

Answers and transfers telephone inquiries, greets and directs visitors;
Provides routine information and responds to inquiries from residents, visitors, and staff;
Sorts and distributes incoming and outgoing mail and couriers;
Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
Relays residents’ requests for assistance to appropriate department
Enters resident maintenance service requests into appropriate software
Enters potential resident information into the Client Relationship Management software
Performs a wide variety of assignments, which are sometimes confidential in nature;
Receives, processes and records client payments;
Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided
Additional duties as required.

Housekeeper

Thoroughly clean common areas including lobbies, hallways, and stairwells
Sweeping, mopping, dusting, vacuuming, cleaning and sanitizing kitchens and bathrooms.
Completes common area housekeeping duties as per assignment
Collect refuse from residents' rooms and dispose of this refuse in accordance with set procedures
Documents all completed job routine tasks
Completes audits and inspections as required
Completes resident’s personal laundry services as requested
Communicates supply needs to People Leader in a timely manner
Efficiently uses supplies and equipment to maintain service quality levels
Clean and restock housekeeping cart; notify Supervisor when supplies are low
Promote safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education.
All additional duties as assigned/required

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

Cook

A high-school diploma or a GED
Current food handlers’ certificate (preferred)
Minimum of 2 years of operational experience in a high-volume kitchen
Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Ability to read & follow detailed recipes/instructions as required and communicate in an efficient manner in a team-oriented setting
Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

Dishwasher

A high-school diploma or GED
Ability to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
CPR & Emergency First Aid Certification and/or Basics Food Safety Training/ Food Handler's course would be considered an asset
Previous experience working with seniors in a Retirement Living or Long-Term Care environment would be considered an asset

Server

A high-school diploma or equivalent education
Proof of valid Basic Food Safety Certification required
Proof of valid Smart Serve Certification required
At least one year of experience with serving food or demonstrated experience in customer service
Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
Previous experience working with the elderly in long-term care or a seniors independent living environment an asset.
Proof of completed Alzheimer’s Care Course an asset
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care

Concierge

High School / GED completion;
Minimum 2 years' experience working in a hotel, Retirement Living or hospitality-based position considered an asset.
Excellent computer skills and experience in Microsoft Office Suite;
Previous hospitality/customer service experience is an asset, especially with seniors;
A friendly outgoing spirit is a definite asset;
Experience with cash flow;
Knowledge of Medical Terminology is considered an asset;
Required to be available for day, evening and weekend shifts as required;
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

Housekeeper

A High School diploma or equivalent education
Minimum of one (1) year experience in commercial housekeeping and/ or laundry
A high level of initiative for and commitment to completing housekeeping assignments efficiently and in a warm, friendly, and customer-service-oriented manner.
Ability to communicate well with internal and external customers to meet needs in a polite, courteous, and cooperative manner
Knowledge of infection control and prevention practices
Ability to utilize auto scrubber, floor buffer, vacuum
Previous experience working with seniors or in a seniors’ living environment considered an asset
Ability to work independently with minimal supervision and can safely use chemical cleaning agents and equipment
Ability to provide a clear criminal record check upon hire
Completed Dementia: Understanding the Journey course considered an asset
Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

Quick apply

Refine Your Search

guest services agent/night jobs in columbus

Future Talent Pipeline - Food Service & Hospitality

Explore jobs in cities nearby

I want to receive the latest job alerts for guest services agent/night in columbus

Job seeker tools

Employer Tools

Browse

Stay Connected