columbus guest services agent full time Jobs – 9 Openings This Week

Front Desk Agent - Full Time
InnVest Hotels Limited —Markham, ON
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
15h
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Bowmanville Marina-Front Desk / Reception| Full-time & Part-Time
Bowmanville Marina —Bowmanville, ON
- Part-time
- Hotel
- Hotel experience
Part Time Guest Service Agent
Sonesta —Toronto, ON
- $18.50–$19.50 an hour
- Part-time
- ServSafe
- Customer service
- Basic math
- Disability insurance
- Dental care
10d
Front Desk Agent
Fairfield by Marriott Inn & Suites Bradford —Bradford, ON
- $17.60–$20.00 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Service Agent - Multi location Position
WAXON Laser + Waxbar —North York, ON
- $17.60–$21.00 an hour
- Weekends as needed
- Sales
- Customer service
- Travel
- Store discount
- Dental care
Quick apply
11d
Tour Operator 旅遊調計員
NGH Tours —Markham, ON
- $17.60–$20.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply

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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
$18 an hour
Quick apply

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Guest Service Agent - Sheraton Fallsview Hotel
Sheraton Fallsview —Niagara Falls, ON
Demonstrated reading comprehension ability to assist guests with hotel and local tourism information. Promoting room upgrades, hotel amenities, and local…
$18.20–$18.58 an hour
Quick apply
7d
1025 - Guest Service Agent
Vrancor —Oakville, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$18.00–$19.50 an hour
Quick apply

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ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays