Employer Engagement and Placement Specialist
About The Career Foundation:
The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at CareerFoundation.com.
Some of the benefits and features available to our employees include:
Competitive compensation
A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
A comprehensive dental insurance plan
An RRSP Matching benefit
An Employee & Family Assistance program
Employee wellness initiatives
Paid days off for religious observance purposes
Paid days off for personal wellness purposes
Program and Role Description:
The Career Foundation operates five full suite Integrated Employment Services (IES) Centres across the Greater Toronto Area (GTA), conveniently located in Etobicoke, North York, Toronto, York, and Scarborough. These centres provide job seekers with a comprehensive range of services, including career exploration, résumé and interview preparation, job search support, employer connections, and employment retention support. The Career Foundation also partners with employers that share our commitment to community hiring. Employer services include access to a diverse talent pool, support with coordinating and hosting hiring events, guidance on how to effectively coach and support new hires, and strategies to support job retention.
As an Employer Engagement & Placement Specialist, you will fulfill a critical role in the Progress phase of the Integrated Employment Services (IES) client journey by building and maintaining strong employer relationships and connecting job ready clients to sustainable employment opportunities. This role focuses on job development, employer engagement, and successful client placement outcomes while ensuring alignment between employer needs and client capabilities.
The Employer Engagement & Placement Specialist actively engages employers across sectors, identifies labour market opportunities, and facilitates employment placements through targeted outreach and relationship building. The role requires close collaboration with Career Success Coaches and other team members to ensure clients are job ready and matched effectively to employment opportunities.
You will also be responsible for meeting ongoing individual targets relevant to your position that contribute to the team’s collective ability to meet and exceed all contractual obligations with our funder and lead clients to successful employment outcomes.
Position Type:
Full-time (37.5 hours per week) one-year contract with excellent potential for permanency.
Starting Salary:
The starting annual salary for this position is $57,000.00 (or $58k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language).
Base Location and Travel Requirements:
This opportunity is based at The Career Foundation’s Scarborough Employment Centre, located near Kingston Road & Midland Avenue, and requires frequent and regular travel to employer sites, as well as other stakeholder locations, to fulfill the core requirements of the role. The successful candidate should possess a valid Ontario G driver’s licence and a reliable vehicle to perform the core deliverables of the position, including travel to locations not accessible by transit. The position will also permit a hybrid schedule, allowing for one work from home day per week. The hybrid schedule is based on performance and operational requirements and is therefore subject to change at any time.
Vacancy Status:
This posting is for an existing vacancy.
Start:
As soon as possible.
Reporting to:
Area Manager, Employment and Placement Services
Vulnerable Sector Check:
An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).
Use of Artificial Intelligence:
Artificial Intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.
Responsibilities include:
Employer Engagement, Job Development, and Business Development
Conducts targeted employer outreach through networking, meetings, presentations, cold calling, and sector specific engagement activities to promote incentives and benefits available to employers and secure employer commitment to hiring qualified job seeker clients
Plans and organizes employer engagement activities, including hiring fairs, recruitment events, and employer information sessions
Maintains consistent communication with employers and delivers consistently high-quality service to foster long-term partnerships and repeat business that generate employment opportunities for unemployed clients.
Identifies labour market trends, hiring needs, and sector opportunities to inform job development and placement strategies
Meets or exceeds ongoing individual performance targets related to job placements, employer engagement, and employment outcomes
Performs other relevant duties as assigned.
Job Matching, Placement & Employment Outcomes
Matches job seeker clients to suitable employment opportunities by aligning skills, experience, and career goals with employer needs.
Conducts in-person site visits at employers' locations to assess service eligibility and workplace safety standards prior to facilitating job placements and negotiating incentive-based agreements.
Negotiates employment terms, placement agreements, and wage incentives, ensuring alignment with employer and program requirements.
Monitors placements by providing ongoing support to employers and clients to address challenges and support retention.
Collaborates with Career Retention Specialists to ensure client's smooth transition into post placement support and long term employment success.
Supports timely re-employment for clients identified as unemployed at checkpoint stages, facilitating a return to employed status prior to scheduled milestones.
Coordinates experiential learning opportunities, including job trials, work placements, and training based placements.
Performs other relevant duties as assigned.
Client Support, Job Readiness, and Service Alignment
Supports unemployed clients in understanding workplace expectations, employer requirements, and job readiness standards.
Guides clients in navigating employment opportunities aligned with career goals and labour market conditions.
Provides job search support, including résumé development, interview preparation, and application strategies, when required.
Collaborates with internal team members to ensure coordinated and seamless service delivery across all phases of the IES model.
Performs other relevant duties as assigned.
Administration and Data Management
Maintains accurate records of employer engagement activities, contacts, placement outcomes and other information within online reporting systems, ensuring that all documentation meets program compliance and audit-readiness requirements.
Tracks and maintains employment outcomes, employer partnerships, and job development activities in accordance with reporting requirements.
Maintains strict confidentiality of client and employer information in accordance with privacy and security protocols and policies.
Provides reports to management upon request related to employer engagement, job placements, and other relevant activities.
Performs other relevant duties as assigned.
Qualifications/ Skills Required:
Post secondary diploma or degree in Business, Career Development, Sales Administration, or another related field relevant to the scope of responsibilities is highly preferred, or an equivalent combination of education and experience is required.
Minimum of two years’ experience in employer engagement, job development, business development, sales, community outreach, recruitment, or other directly transferable experience related to the position’s responsibilities is required.
Demonstrated confidence and aptitude for sales and business development activities, including cold calling, door-to-door employer outreach, networking and prospecting to promote services, identify employment opportunities, and reach successful outcomes.
Proven track record in a results-driven environment, with experience meeting ongoing targets.
Ability to confidently negotiate hiring agreements, placement opportunities, and related incentives with employers.
Effective relationship-building skills, with a proven ability to develop rapport and professional relationships with stakeholders at all levels.
Must possess a valid Ontario G driver’s licence and a reliable vehicle for frequent and regular travel to meet the core deliverables of the position, including travel to locations not accessible by transit.
Excellent verbal and written English communication skills, with the ability to clearly communicate information. Fluency in a second language is considered an asset.
Strong organizational skills, with the ability to manage multiple employer relationships and competing priorities.
Demonstrated understanding of workplace expectations, employment standards, and employer practices
Experience supporting individuals facing barriers to employment and working within government funded employment programs is considered an asset.
High emotional intelligence, demonstrating patience, empathy, and connection when working with clients of varying experiences, needs, and abilities.
Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.
High ethical and confidentiality standards, with proven experience handling sensitive information and demonstrating tact, diplomacy, and sound judgment.
Excellent time management and organizational skills, with the ability to multitask, meet deadlines, and achieve targets and objectives.
Strong problem solving and conflict resolution skills.
Proficiency in Microsoft Office Suite and Microsoft 365 applications, including Outlook, Teams, and SharePoint.
Demonstrated aptitude for learning new technologies and systems. Prior experience using case management systems (e.g., FFAI, CaMS) is considered a strong asset.
Flexibility to work outside regular business hours, including evenings and weekends, during peak periods.
Positive attitude, dedicated work ethic, and willingness to take initiative, combined with demonstrated flexibility, resilience, and the ability to adapt to evolving priorities while maintaining positive working relationships.
The Career Foundation’s Commitment:
The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.
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