Columbus Inside sales industrial distribution Jobs – 7 Openings This Week

Customer Experience & Inside Sales Manager
EDAC, Inc. —Markham, ON
- $75,000–$85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Profit sharing
- Disability insurance
Quick apply
3d
Senior Inside Sales Representative
Nedco —Newmarket, ON
- Full-time
- Sales
- Customer service
- Business development
- Dental care
- Paid time off
Quick apply
Branch Manager
Nedco —Scarborough, ON
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
Inside Sales Representative
Nedco —Markham, ON
- Full-time
- Sales
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Counter Sales Associate
Nedco —Markham, ON
- Full-time
- Sales
- Customer service
- Business development
- Store discount
- Dental care
Quick apply
Counter/Inside Sales Representative
Nedco —Newmarket, ON
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Inside sales/bookkeeper
EURA Drives —North York, ON
- $18–$25 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
19h

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Inside Sales Representative – Industrial Metals / Steel Distribution
Just Sales Jobs —Brampton, ON
On a typical day, you will be making outbound calls to purchasing managers and business owners, following up on existing accounts for repeat orders, preparing…
$65,000–$100,000 a year
Quick apply
Sales Support Team Lead
Weston Forest Group —Mississauga, ON
This is an ideal step-up role for someone who has recently moved into – or is ready to move into – their first leadership position.
$64,000–$72,000 a year
21h

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Customer Experience & Inside Sales Manager

EDAC, Inc.
Markham, ON

Quick apply

Job details

Full-time
3 days ago

Benefits

Profit sharing
Extended health care
Disability insurance
Dental care
Paid time off
Vision care
Flexible schedule
Life insurance
On-site parking

Skills

Microsoft Powerpoint
Microsoft Word
Mandarin
Mechanical engineering
Microsoft Excel
Management
Heavy lifting
Schematics
Sales
Sales management
Marketing
CAD
Customer service
Post-secondary education
Process improvement
English
Microsoft Office
Inside sales
Supervising experience
Project management
Organizational skills
Business
Communication skills
Mechanical knowledge
Negotiation

Full job description

Overview
We are seeking a highly skilled and innovative Customer Experience & Inside Sales Manager to join our dynamic team.

EDAC makes some of the most complex and innovative interconnect products in the world. Recognized as a global leader, EDAC provides design, manufacturing and logistics solutions, delivering superior quality and customer service to global distribution channels and Original Equipment Manufacturers (OEMs) in computing and storage, medical, aerospace, industrial, communications networks, consumer and clean technology sectors.

Education/ Experience Required:

5 years inside sales and supervisory experience and/or
Post secondary education in Business Administration, Marketing or sales, commerce or economics.
Supervisory/ managerial experience

Skills Required:

Strong planning and organizational abilities
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
Good verbal and written communication skills
Strong relationship building skills
Strong organizational skills
Strong process improvement experience
Pleasant and courteous telephone manner
Good negotiation skills

Job Duties:

Champion providing an exceptional customer experience

Champion the voice of the customer throughout the organization, ensuring customer needs, expectations, & feedback are understood and actioned.
Lead the inside sales team in delivering responsive, professional & proactive support that consistently exceeds customer expectations.
Identify process improvement & remove obstacles that negatively impact the customer experience by collaborating with sales, engineering, supply chain & finance.
Establish a culture where every customer interaction reinforces the EDAC Groups reputation of being easy to do business with, supportive & enjoyable to interact with.

Inside Sales Leadership

Lead, coach & develop the inside sales / customer service team.
Lead recruitment, onboarding and training of inside sales team.
Establish clear goals & accountability for individuals and the team collectively.
cIdentify & implement the optimal structure for the team in conjunction with the VP EDAC Americas to maximize growth, efficiency & customer experience.
Promote & exemplify the culture of the business.

Inside Sales Team Operations

Oversee quotation management, order management, design registration management and customer support activities including RMA’s, stock rotations, quality issues, ensuring great execution.
Ensure pricing policies are followed. Escalation point & decision maker for pricing exceptions within guidelines provided, involving BDM’s when warranted, ensure margins expectations are met.
Manage lead routing & follow up activity.
Manage territory assignment to support sales effort and new customer onboarding & assignment.
Act as escalation point for complex customer situations, complex commercial matters, supply chain, quality, engineering challenges within the team. Work closely with other functional areas resolve & improve outcomes.
Develop, maintain & improve SOP’s, training material & documentation to maximize team effectiveness.

Sales Growth

Support revenue growth by maximizing quotation conversion, follow up activity and customer retention.
Analyze customer and sales data to identify trends & opportunities for growth. Take proactive action to realize opportunities with support of BDM team as required.
Partner with sales leadership to influence strategy, execute growth initiatives & assist in customer expansion & development activities.

Business Performance & Continuous Improvement

Establish & monitor KPI’s customer service, inside sales, & customer experience.
Participate in cross functional projects such as an ERP implementation & business process improvement.
Lead continuous improvement initiatives within the department to improve efficiency and customer outcomes.
Be a subject matter expert on the systems and tools used within the department.

Language Requirements

Fluent in written and spoken English
Mandarin speaking is optional

Physical Demands

Normal amount of sitting and standing.
Ability to move around an office environment.
Ability to work at a computer workstation.
Ability to bend, twist, lift, reach.
Ability to lift max. 50lbs occasionally.

Schedule Expectations

Day shift - 6:30am - 3:00pm
Ability to work flexible hours to meet deadlines
In-person onsite work environment

Pay: $75,000.00-$85,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Flexible schedule
Life insurance
On-site parking
Paid time off
Profit sharing
Vision care

Work Location: In person

Quick apply

Refine Your Search

inside sales industrial distribution jobs in columbus

Customer Experience & Inside Sales Manager

Senior Inside Sales Representative

Branch Manager

Inside Sales Representative

Counter Sales Associate

Counter/Inside Sales Representative

Inside sales/bookkeeper

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