columbus l2 customer technical support Jobs – 8 Openings This Week

IT Infrastructure Server Technician – Network Technician
Can-Tech Services —Ajax, ON
- $44–$51 an hour
- Contract
- Oracle
- Computer Science
- Customer service
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4d
L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST
TP-LINK CANADA INC. —Richmond Hill, ON
- $70,000–$90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Dental care
- Paid time off
Quick apply
System Technical Support L2
Geekplus America Inc —Markham, ON
- Full-time
- Computer Science
- English
- Java
Quick apply
System Technical Support L1
Geekplus America Inc —Markham, ON
- Full-time
- Computer science
- English
- Databases
Quick apply
Senior IT Technician (L2)
Venture Computers of Canada Inc. —Markham, ON
- Full-time
- Hybrid work
- Azure
- Customer service
- Computer networking
Quick apply
Systems Support Analyst
Scotiabank —Toronto, ON
- Weekends as needed
- Maintenance
- Windows
- In-person
- Tuition reimbursement
- Work from home
Senior Network Engineer
Computacenter —Markham, ON
- $100,000–$120,000 a year
- Analysis skills
SecDevOps Specialist
Scotiabank —Toronto, ON
- DevOps
- Linux
- Leadership
- Tuition reimbursement

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Senior Technical Support Analyst, Alpha (Remote) - $60,000/year USD
Crossover —Mississauga, ON
Educational support organizations face mounting complexity at a time when schools, students, and families demand more responsive service.
Quick apply
4d
IT Infrastructure Server Technician – Network Technician
Can-Tech Services —Ajax, ON
They will work with other IS groups to industrialize proven technology which includes, building servers, building/modifying networks, installing applications to…
$44–$51 an hour
Quick apply
4d

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Senior Technical Support Analyst, Alpha (Remote) - $60,000/year USD
Crossover —Mississauga, ON
Educational support organizations face mounting complexity at a time when schools, students, and families demand more responsive service.
Quick apply
4d
IT Infrastructure Server Technician – Network Technician
Can-Tech Services —Ajax, ON
They will work with other IS groups to industrialize proven technology which includes, building servers, building/modifying networks, installing applications to…
$44–$51 an hour
Quick apply
4d

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IT Infrastructure Server Technician – Network Technician

Can-Tech Services
Ajax, ON

Quick apply

Job details

Contract
4 days ago

Skills

Microsoft Windows Server
MCSA
Oracle
Computer Science
Customer service
CCNA
Engineering
LAN
openSUSE
UNIX
PaaS
Windows
Databases
SQL
AWS
Analysis skills
Nessus
Bachelor's
Computer hardware
Computer Engineering
Scripting
Computer networking
SharePoint
VMWare
Linux
College diploma
Business requirements
Cisco routers
Citrix
Communication skills
PowerShell
IaaS
MCTS
Time management

Full job description

IT Infrastructure Server Technician – Network Technician

Location: Ajax, ON
Term: Contract position – 12 months
Shift: Monday to Thursday – 7:30 am to 4 pm, Friday 7:30 am to 12:30 pm
Pay Rate : $44 - $51 per hour (based on experience)

** Must be able to meet Services Canada CGR requirement to a NATO level clearance

Job Summary:

Main responsibility will be executing initiatives to deliver new or harden existing IT infrastructure to meet all security and compliance requirements of NIST SP 800-171, CMMC Level 3 or Safran security standards (MSRs)
This incumbent will be responsible for ensuring required security changes are applied to physical IT infrastructure based on the security rules defined by the Safran LS Security team
The incumbent will be responsible for implementing all aspects of IS infrastructure required to support Local projects as assigned to support North American activities
They will work with other IS groups to industrialize proven technology which includes, building servers, building/modifying networks, installing applications to meet the business needs or project specific deliverables
The incumbent will act as the IS Infrastructure technical resource for IS related projects as assigned by IS Management
The Incumbent will also be responsible for the IS administration of several IT systems and must have the ability to deliver solutions/projects in a complex IT environment

Responsibilities:
Participate in IT Infrastructure Projects:

Responsible for implementing infrastructure needed to deploy new industrial technologies
Responsible for executing planned activities to implement new infrastructure to support a new or existing technology
Responsible for preparing all required technical architecture documentation, network diagrams, information flow diagrams, security sheets, change controls, DRP Documents, trainings or hand-over documentation to support the project transition into production

Build Server/Desktop and Network Infrastructure:

Building physical rack servers
Installing, configuring, maintaining and monitoring Windows 2016/2019/2022 Enterprise servers
Creating VMWare servers including build of OS and services for Windows, Linux, SharePoint, SQL, WSUS, Middleware, etc.
Provisioning storage and backup configurations for servers
Ensuring all logging, auditing and event management is configured correctly according to security protocols
Implementing/Configuring new network/Wi-Fi infrastructure (Cisco) to support new initiatives
Implementing/Configuring new network flows on enterprise Firewalls
Ensuring compliance to all security regulations or standards during builds
Server Migration from VMWARE (on-prem infrastructure) to AWS Cloud
Provisioning infrastructure/platforms/solutions in the cloud (IaaS/PaaS/SaaS)
Implementing Software OS & Firmware Updates

Support/Administrative:

Act as L2 support for IS infrastructure/Systems/Platforms
Diagnosing, troubleshooting, root cause analysis and providing resolution to complex problems of physical servers, networks, wireless or security systems
Work with IS lead to resolve failure of physical servers, network devices and appliances, and recommending improvements to avoid re-occurrence of the same problem
Support administration of Unix/Linux systems such as Suse Linux Enterprise, HP-UX, IBM-AIX
Implementing software OS and firmware updates
Developing PowerShell scripts to automate repetitive daily administrations tasks and customized scripts for resolving incidents and problems to prevent recurrence
Developing Operational Documentation to ensure the "Run" of the solution including identification of L1 activities to be managed by the service desk

Skills & Core Competencies:
All skills listed below will be considered an asset, but we are looking for:

Excellent problem-solving skills
Experience in various IT/IS disciplines, technologies, and platforms (Infrastructure, Networking, firewalls, communication protocols, databases and mobility)
Working knowledge of VMWare, Citrix and various Windows Server Operating systems
Experience with Monitoring tool solutions (Nagios, Nessus, etc.)
Excellent communication skills
Innovative mindset and persistence
Decision making skills
Planning and organization
Analytical Skills
Customer service and continuous improvement mindset
Technical Writing Skills. (Specifically related to IS projects)
Teamwork
Ability to concurrently manage a diverse list of items
Able to collect and translate business requirements
Flexibility, ability to change focus and adopt to changing corporate priorities.
Time Management skills
Ability to deliver Solutions/Projects in a complex IT Environment
Experience leading projects
Successful candidate will be responsible to meet strict deadlines as communicated by the IT Infrastructure Team Lead/Infrastructure PM

Qualifications:

Education &/or Certifications:

Minimum experience level is 5 years

All items listed below will be considered an asset, but the candidate must have a recognized University degree or College diploma, preferred in Computer Engineering, Computer Science, Industrial Engineering

MCSA (Server and core infrastructure) and Cisco CCNA certification or working towards it.
MCTS certifications or working towards it is an asset
Good working knowledge of Windows 2016/2019/2022
Good working knowledge of networking concepts including an understanding of TCPIP and the OSI networking model
Must be able to meet Services Canada CGR requirement to a NATO level clearance

Communication Skills:

Excellent communication skills required for interactions with target audiences from end users to IS Management and with other IS personnel at other SLS sites, suppliers, contractors or customers
Specialized knowledge in networking and computer hardware listed below would be an asset:
Cisco Routers and Switches
Cisco Wifi Infrastructures
Polycom video conference solutions
WAN, SDWAN, LAN
Mcafee/Palo-Alto Firewalls - Enterprise level
SQL Clustered servers/Oracle ESX servers.
VMware Clusters/Dell Clusters, iDRAC
UNIX/Linux Operating systems
MS PowerShell Scripting knowledge.
Experience with provisioning infrastructure/platforms/Solutions in the cloud (IaaS/PaaS/SaaS) on either AWS or AWS.Gov platforms

Excellent communication skills required for interactions with target audiences from end users to IS Management and with other IS personnel at other SLS sites, suppliers, contractors or customers.

Specialized Knowledge:

Specialized knowledge in networking and computer hardware listed below would be an asset:
Cisco Routers and Switches
Cisco Wifi Infrastructures
Polycom video conference solutions
WAN, SDWAN, LAN
Mcafee/Palo-Alto Firewalls - Enterprise level
SQL Clustered servers/Oracle ESX servers.
VMware Clusters/Dell Clusters, iDRAC
UNIX/Linux Operating systems
MS PowerShell Scripting knowledge.
Experience with provisioning infrastructure/platforms/Solutions in the cloud (IaaS/PaaS/SaaS) on either AWS or AWS.Gov platforms

To apply please email your resume to Lisa at: [email protected]

AER1
#AER1HIGH

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l2 customer technical support jobs in columbus

IT Infrastructure Server Technician – Network Technician

L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST

System Technical Support L2

System Technical Support L1

Senior IT Technician (L2)

Systems Support Analyst

Senior Network Engineer

SecDevOps Specialist

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