Manager HR Technology & Workforce Analytics
Status: Regular Full Time
Department: HR Tech & Workforce Analytics
Program: Human Resources
8 Hour Shifts, days Schedule (Subject to Change)
Location: Oshawa
Wage Schedule: $58.050 - $81.960 per hour
File Number: 2600001883
Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!
Reporting to the Director, Workforce Optimization, the Manager, HR Technology & Workforce Analytics provides technical and managerial leadership of Lakeridge Health's HR technologies, systems and platforms. This role's primary responsibilities include serving as the Leader for our People Systems including Applicant Tracking System (ATS), Human Capital management (HCM), UKG, ADP managing and coordinating application resources and processes, and coordinating consistent support. The position is responsible for leading team of HR Tech and workforce analyst that work closely with Payroll, scheduling, IT, Finance and external vendors to drive effective integration and ongoing enhancement of people systems.
DUTIES AND RESPONSIBILITIES:
" Lead the strategy, planning and development of HR systems and capabilities roadmap which includes aligning HR systems with Lakeridge Health's strategy, and ensuring seamless integration across multiple systems, vendors and platforms
" Drive initiatives to optimize Lakeridge Health's HR technologies, systems and platform to eliminate manual work, drive efficiency and ensure compliance all while improving the employee experience
" Ensure all systems and processes comply with relevant data protection legislations and support risk mitigation initiatives
" Solidify a strong data management foundation that governs data architecture, data quality, data integration, HR master data management
" While building long term capabilities such as sustainable HR data repository that will break down the challenge of data silos and allow users to quickly analyze Talent data for insight and analytics
" Collaborate with analysts, technical staff, and business owners with all phases of the system development life cycle
" Advise and coach team members by providing guidance on issues, and key success factors incorporating lessons learned
" Organize resources to complete application tasks on time and within budget
" Ensure daily operations are being monitored and executed according to defined Service Level Agreements including ticket management and escalation as required
" Work with the appropriate stakeholders to ensure data integrity and accuracy within the systems
" Oversee the development of sustainable, scalable, and automated reporting solutions that help us understand and improve employee relations across the organization
" Stay current with HR technology trends, workforce Analytics and digital tools to continuously evolve the HR tech landscape and improve decision-making capabilities.
QUALIFICATIONS:
" Successful completion of a University Degree in Information Technology, Computer Science, Business Administration or a related course of study. Lean Six Sigma, Project Management Professional (PMP) or other business process certifications would be considered an asset
" Minimum of five years' experience driving the adoption of HR technology solutions with a strong focus on the end user experience and building applications for business purposes. Experience in a Healthcare setting preferred
" Must have effective verbal and written communication skills, demonstrate confidence, creativity, effective organizational, project management skills, and a service orientation combined with solid technical skills and business acumen.
" Excellent change management and transformational leadership skills, with strong ability to coach and mentor team members through change
" Must have prior working experience developing and implementing project plans, support tools and processes
" The ideal candidate must be an enthusiastic and creative leader with the ability to inspire and motivate people, and have a proven ability to develop and foster strong stakeholder relationships
" Proven track record related to formulation and driving execution of a holistic data and technology strategy for Human Resources
" Experience working with a variety of HR systems is considered a strong asset in cross-platform optimization.
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.
Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact [email protected] .
Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.
Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.
Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.
Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.
