Clinical and Administrative Assistant
MetaTherapy is looking for detail-oriented, process-driven, and customer-oriented Clinical and Administrative Assistant that can work Monday to Friday. Hours are between 20-40 hours a week - depending on your availability.
You will be supporting a team of 15 practitioners (including chiropractors, physiotherapists, athletic therapists, massage therapists) alongside a team of administrators.
We are looking for someone that has experience in customer service and high attention to detail. If you are someone that loves to interact with clients everyday, and work in a fast paced environment, we want you on our team!
Duties and responsibilities
- Greeting all patients in a friendly and welcoming manner
- Answering telephone calls, emails, fax and providing accurate information to patients regarding their upcoming appointments & treatments
- Booking appointments for Athletic Therapy, Physiotherapy, Massage Therapy, and Chiropractic
- Taking payments, handling cash/debit/credits and accurately balancing at the end of the night
- Ensuring the smooth running of the office, including the complex flow of confidential information
- Ensuring office/clinic space is clean
- Marketing and Social media tasks
Job Requirements:
- Previous experience in a administrative/clinic role is preferred.
- Excellent attention to detail and the ability to multitask while keeping patient service a top priority
- A team player with a friendly disposition
- General knowledge of our basic health services
- Knowledge in musculoskeletal health care not necessary but an asset
Qualifications/Requirements
- Must be proficient in English
- At least 3 years administrative/operations experience in clinic setting
- Experience with Jane scheduler is an asset
- Experience with EHC and MVA billing is an asset
Pay based on experience.
Hours required: We are looking for an individual available Monday to Friday between 3:30PM to 8PM and if available, Saturdays and Sundays from 9:45AM to close (4/5PM).
Job Types: Full-time, Permanent
Pay: $17.60-$19.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Casual dress
- Company events
- On-site gym
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
