Location:
243 Consumers Road, Toronto, Ontario, M2J 4W8
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.
Why this role is important?
Job Title: Sr. Quality Assurance Specialist
Reports to: Director, Quality Assurance
Department: Sanis Health Inc, Quality Assurance
Date Prepared: Jul-06-2026
Summary
Reporting to the Director, Quality Assurance, this role supports quality assurance activities at Sanis. The Sr. Quality Assurance Specialist will ensure that all pharmaceutical manufacturing, testing, product release, distribution and post market surveillance activities of third party manufactured products are carried out in compliance with Good Manufacturing Practices (GMP), Health Canada regulations, and other applicable corporate standards and procedures.
Essential Duties and Responsibilities
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Responsible for finished goods product releases and ensuring that batch production records are complete, accurate and in compliance;
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Actively manage and maintain third party documentation in Product Master Files (PMF’s) and ensure PMF’s are kept up to date on an ongoing basis.
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Reviews and assess vendor deviations, CAPAs and change controls
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Assist in reviewing and writing SOPs according to GMP requirements
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Actively support Sanis Quality Assurance Systems relating to training, deviations, product complaint, product recalls, CAPA’s, stability, annual product requirements and change controls
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Review annual product quality reports (APQR’s)
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Support vendor compliance inspection or audits
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Support Director, Quality Assurance as required in the implementation of projects to improve processes and procedures and reduce operating costs.
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Support Manager, Regulatory Affairs as required for labelling review and update and provincial submission documentation preparation and filing.
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Participate on project teams as required.
Skills
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Able to work with minimal of supervision and rutilizes decision making skills to achieve specific organizational objectives with consideration given to their impact on other work groups.
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Adaptable to set and prioritize work with varying exceptions.
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Able to work with diverse personalities and styles.
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Advanced understanding of Quality Assurance policies and procedures in a manufacturing environment.
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Sound knowledge of compliance and regulatory components, auditing skills, and quality systems.
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Communicates with clarity, both verbally (in one on one or group situations) and in writing by composing clear email communication, documents and/or presentations.
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Proof-reading is required of manufacturing documentation and test results.
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Computer skills to produce effective reports, documents, spreadsheets, and presentations.
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Proficiency with Microsoft Office applications (Outlook, Excel, Word, PowerPoint, Teams), ERP systems (SAP) and electronic QMS Systems (TrackWise, Veeva, ZenQMS, etc).
Supervision/Leadership
This position does not have any direct reports but will provide coaching and support to other team members.
Education
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Requires a university degree in sciences; pharmacy, chemistry, microbiology, biology or similar, recognized as equivalent to Canadian science degree.
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Completion of a post-graduate diploma in pharmaceutical regulatory affairs or quality assurance would be an asset.
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Bilingual in French would be an asset.
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Experience
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Minimum of 5 years’ experience in a quality role in a pharma company, preferably in quality assurance in a pharma manufacturing environment.
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Self-motivated; highly organized with the ability to work in a fast-paced environment.
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Good technical writing skills.
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Strong interpersonal and communication skills to initiate necessary actions with third party organizations and internal stakeholders.
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Good communication skills (both written and verbal)Project management experience and / or ability.
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Experience with regulatory drug submissions an asset
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You’ll Succeed:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:
Full time
Type of Role:
Regular
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Hiring Range / Échelle salariale à l’embauche :
$68,000.00 - $93,500.00 / 68.000,00$ - 93.500,00$ (per year / par an)
A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
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