This opportunity will allow you to work for Canada’s largest Bobcat dealer network, immersing yourself in one of the most diverse and respected construction and grounds maintenance product lines in the industry. You’ll be part of a highly efficient service team, working alongside some of the best mechanics in the business.
The Rental Coordinator is responsible for managing rental reservations, contracts, equipment availability, and customer service for the Rentals department. This role plays a key part in ensuring operational efficiency, accuracy in documentation, and a seamless customer experience.
LOCATION:
Bobcat of Toronto – Scarborough
KEY ACCOUNTABILITIES:
- Answer all telephone enquiries from customers & Sales to process all rental requests; escalate and communicate professionally & effectively.
- Maintain and document on-site inventories and communicate findings to all staff daily; strong commitment to inventory control is required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for daily cycle billing, contract filing, equipment exchanges, pick up ticket creation, invoicing rental returns, merchandise purchasing and sourcing (ECT), weekly open order contract report reconciliation, etc.
- Coordinate with the Service department on all rental equipment and service/repair issues to the rental fleet.
- Coordinate with team members from other branch locations to maximize fleet utilization.
- Self-starter, very customer-service oriented and works well in a team environment.
- Good communication and people skills.
- Check equipment for damage upon return, report damage and fill out service tags for all returned equipment.
- Always willing to offer a helping hand with your co-workers.
KEY QUALIFICATIONS:
- A minimum of 2 years experience in the customer service/retail industry, preferably in the rental industry.
- Experience in construction equipment, truck or automotive is an asset.
- Strong interpersonal skills and relationship building capacity.
- Exceptional English language communication skills (written and verbal).
- Ability to effectively prioritize and adapt in a fast-paced environment.
- Computer proficiency in Windows and ideally dealership management software.
- Existing Bobcat product knowledge is an asset.
- Must be willing and able to work flexible hours during normal business hours in support of the business needs.
- Successful candidates will be motivated, personable and possess excellent communication skills.
- Self-starter, very customer-service oriented and works well in a team environment.
- Must have a valid Ontario Driver’s License with a clean driver’s report.
WHAT WE OFFER:
Compensation Details – Salary Range: $50,000 – $55,000
- Our commitment to you includes competitive compensation, ongoing training, paid vacation, an excellent benefits package including medical, dental, vision, life, disability, and an RRSP matching program that expands with employee tenure.
- Boot allowance
- RRSP matching
- Extensive training and development
- Extended health, vision, and dental benefits
- Life insurance
- Company pension
- Company events
- Tuition reimbursement
WORK REMOTELY:
No
EXPERIENCE:
Construction: 2 years (required)
CONTACT US:
Interested in becoming part of the team? Send your resume and cover letter to [email protected] with the position name in the subject line.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
AI Disclosure:
AI tools (e.g., note-takers) may be used throughout the hiring process. The use of such tools will be disclosed to candidates who progress through the hiring process.
