Columbus Technical support engineer Jobs – 4 Openings This Week

Technical Support Engineer - Level 3
Park Place Technologies Canada —Markham, ON
- Hybrid work
- Maintenance
- Bachelor's
- Continuous improvement
Technical Support Engineer - OT Communications/IEC 61850
GE Vernova —Markham, ON
- $110,500–$160,500 a year
- Full-time
- Engineering
- English
- Presentation skills
Technical Support Engineer
Smart Print —Toronto, ON
- Full-time
- Computer Science
- Writing skills
- Windows

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Product Support Analyst
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We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software…
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Senior Support Engineer | Remote | US
n8n —Toronto, ON
You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a…
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Technical Support Engineer - Level 3
Park Place Technologies Canada —Markham, ON
Bachelor's degree or equivalent experience preferred. Perform root cause analysis and implement corrective and preventative actions.

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Technical Support Engineer - Level 3

Park Place Technologies Canada
Markham, ON

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Job details

Permanent

Skills

Microsoft Windows Server
Cloud architecture
Defect resolution root cause analysis
Incident management
Disaster recovery
Maintenance
IT infrastructure
Bachelor's
Continuous improvement
IT support
VMWare
PowerShell
High availability
Failure analysis

Full job description

Technical Support Engineer - Level 3 (X86 Cloud)

Purpose of Role

Responsible for the implementation, administration, support, maintenance, troubleshooting, automation, optimisation, and continual improvement of enterprise x86 infrastructure, private cloud hosted services, and associated operational platforms within managed services and customer environments. Acts as a technical escalation point and provides technical support for assigned services and customer environments.

Core Responsibilities

Provide advanced operational support for infrastructure and private cloud services.
Troubleshoot, diagnose, and resolve complex incidents, problems, and service degradations.
Perform root cause analysis and implement corrective and preventative actions.
Support configuration, patching, upgrades, migrations, and decommissioning activities.
Maintain platform availability, security, resilience, performance, and capacity.
Act as a technical escalation point for support and operational teams.
Participate in major incidents, service transitions, onboarding activities, and technical projects.
Collaborate with networking, storage, backup, public cloud, security, and observability teams.
Develop and maintain technical documentation, standards, procedures, and knowledge articles.
Drive automation, standardisation, operational efficiency, and continual service improvement initiatives.

Technical Scope

Enterprise x86 server infrastructure
Windows Server platforms
Nutanix and Cohesity
VMware and virtualisation platforms
Active Directory and identity services
High Availability and Disaster Recovery solutions
Infrastructure automation and configuration management
Security, patching, and compliance controls
Proxmox

Technical Skills and Experience

Essential

Strong experience supporting enterprise x86 infrastructure within managed services or enterprise environments.
Advanced Windows Server and VMware administration and troubleshooting skills.
Good understanding of cloud infrastructure, networking, storage, backup, identity, and security technologies.
Experience with PowerShell, scripting, automation, and operational tooling.
Knowledge of High Availability, Disaster Recovery, and business continuity practices.
Experience operating within ITIL aligned Incident, Problem, Change, Request, and Major Incident Management processes.

Desirable

Automation and scripting experience
Knowledge of scalable and highly available architectures
Experience with monitoring, observability, and event management platforms.

Bonus Points:

Vendor certifications a plus for specific platform support needs.

Education:

Bachelor's degree or equivalent experience preferred.

Travel:

10%

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.

Park Place Technologies is an Equal Opportunity Employer D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to [email protected]. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

Apply Now

Refine Your Search

technical support engineer jobs in columbus

Technical Support Engineer - OT Communications/IEC 61850

Technical Support Engineer

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I want to receive the latest job alerts for technical support engineer in columbus

Technical Support Engineer - Level 3 (X86 Cloud)

Purpose of Role

Core Responsibilities

Provide advanced operational support for infrastructure and private cloud services.

Troubleshoot, diagnose, and resolve complex incidents, problems, and service degradations.

Perform root cause analysis and implement corrective and preventative actions.

Support configuration, patching, upgrades, migrations, and decommissioning activities.

Maintain platform availability, security, resilience, performance, and capacity.

Act as a technical escalation point for support and operational teams.

Participate in major incidents, service transitions, onboarding activities, and technical projects.

Collaborate with networking, storage, backup, public cloud, security, and observability teams.

Develop and maintain technical documentation, standards, procedures, and knowledge articles.

Drive automation, standardisation, operational efficiency, and continual service improvement initiatives.

Technical Scope

Enterprise x86 server infrastructure

Windows Server platforms

Nutanix and Cohesity

VMware and virtualisation platforms

Active Directory and identity services

High Availability and Disaster Recovery solutions

Infrastructure automation and configuration management

Security, patching, and compliance controls

Technical Skills and Experience

Essential

Strong experience supporting enterprise x86 infrastructure within managed services or enterprise environments.

Advanced Windows Server and VMware administration and troubleshooting skills.

Good understanding of cloud infrastructure, networking, storage, backup, identity, and security technologies.

Experience with PowerShell, scripting, automation, and operational tooling.

Knowledge of High Availability, Disaster Recovery, and business continuity practices.

Experience operating within ITIL aligned Incident, Problem, Change, Request, and Major Incident Management processes.

Desirable

Automation and scripting experience

Knowledge of scalable and highly available architectures

Experience with monitoring, observability, and event management platforms.

Bonus Points:

Vendor certifications a plus for specific platform support needs.

Education:

Bachelor's degree or equivalent experience preferred.

Travel:

10%

Park Place Technologies is an Equal Opportunity Employer D/V.