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Sales & Marketing Associate
Red Tower Armoury —Ajax, ON
- $18–$25 an hour
- Part-time
- Sales
- Marketing
- Customer service
- Store discount
- Mileage reimbursement
Quick apply
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Sales & Marketing Associate
Red Tower Armoury —Ajax, ON
Valid driver's license preferred. Respond to customer inquiries via phone, email, social media, and in-person visits. Competitive salary based on experience.
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Sales & Marketing Associate

Red Tower Armoury
Ajax, ON

Quick apply

Job details

Part-time | Full-time | Casual
2 days ago

Benefits

Casual dress
Store discount
Mileage reimbursement
Dental care
Paid time off
Discounted or free food
Work from home
Vision care
Flexible schedule
On-site parking

Skills

Sales
Marketing
Customer service
Microsoft Office
Graphic design
Business development
Digital marketing
Account management
Communication skills
Marketing
Driving Licence
Time management

Full job description

Sales & Marketing Associate

Company: Red Tower Armoury Inc.
Location: Ajax, Ontario
Reports To: Management

Position Summary

Red Tower Armoury is seeking a motivated and personable Sales & Marketing Associate to support the continued growth of our powder coating, Cerakote, laser engraving, and custom finishing services. This role is ideal for an individual with strong communication skills, a passion for customer service, and a genuine interest in firearms, automotive parts, and custom projects.

The Sales & Marketing Associate will be responsible for developing customer relationships, generating new business opportunities, managing marketing initiatives, and serving as a key point of contact for clients from initial inquiry through project completion.

Key ResponsibilitiesSales & Business Development

Respond to customer inquiries via phone, email, social media, and in-person visits.
Prepare quotations and follow up on leads to secure new business.
Develop and maintain relationships with existing customers.
Identify and pursue new sales opportunities within the firearms, automotive, industrial, and commercial markets.
Conduct outreach to potential clients, dealers, manufacturers, and distributors.
Attend trade shows, industry events, and networking opportunities when required.
Maintain accurate records of customer interactions, quotations, and sales activities.

Marketing & Brand Development

Assist in creating and executing marketing campaigns across social media platforms.
Generate content including photos, videos, project highlights, and customer success stories.
Help manage the company's online presence, website updates, and digital advertising efforts.
Monitor market trends and competitor activity.
Coordinate promotional materials, product launches, and special events.
Assist with email marketing campaigns and customer communications.

Customer Service & Project Coordination

Provide exceptional customer service and technical guidance regarding coating and engraving services.
Work closely with production staff to ensure customer expectations are met.
Assist customers in selecting coating colors, finishes, and engraving options.
Coordinate project timelines and communicate status updates to clients.
Handle customer concerns professionally and work toward positive resolutions.

Administrative Duties

Maintain customer databases and CRM systems.
Prepare sales reports and marketing performance metrics.
Assist with order processing, invoicing, and project documentation.
Support management with various business development initiatives.

Qualifications & Skills

Previous experience in sales, marketing, customer service, or account management preferred.
Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Comfortable using social media platforms and digital marketing tools.
Proficient with Microsoft Office and general computer software.
Self-motivated with the ability to work independently and as part of a team.
Professional appearance and positive attitude.
Valid driver's license preferred.

Preferred Qualifications

Knowledge of firearms, shooting sports, hunting, or the firearms industry.
Knowledge of automotive performance, restoration, aftermarket parts, or motorsports.
Experience with powder coating, Cerakote, laser engraving, manufacturing, machining, or custom fabrication industries.
Photography, videography, or graphic design experience is considered an asset.
Existing relationships within the firearms or automotive communities are highly desirable.

Ideal Candidate Traits

Outgoing and personable.
Passionate about firearms, automotive projects, and custom craftsmanship.
Enthusiastic about building relationships and growing a business.
Creative thinker with strong problem-solving abilities.
Detail-oriented and committed to delivering exceptional customer experiences.
Takes initiative and actively seeks new opportunities rather than waiting for direction.

Compensation

Competitive salary based on experience.
Performance-based sales commissions and incentives.
Opportunities for professional growth and advancement.
Employee discounts on company services and products.

Join Red Tower Armoury and help grow one of Canada's leading custom finishing and firearms service companies while working alongside a team passionate about quality craftsmanship and customer service.

Pay: $18.00-$25.00 per hour

Benefits:

Casual dress
Dental care
Discounted or free food
Flexible schedule
Mileage reimbursement
On-site parking
Paid time off
Store discount
Vision care
Work from home

Application question(s):

Do you have a valid PAL / RPAL
Do you have mechanical knowlage of motorsports?
What do you drive / project? Cars, Motorcycles ect..

Work Location: In person

Quick apply

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