Build the function. Redesign how work gets done. Shape the future of SE Health.
SE Health is building what’s next.
We’re standing up a new strategic consultative function to reengineer how work happens across the organization—by people, by AI, and by hybrid human‑AI teams. This is not an optimization role. It’s a build-and-transform mandate: redesign workflows, roles, and operating models so SE Health can move faster, work smarter, and stay sustainable in a rapidly changing healthcare environment
Innovation is a core priority at SE Health, always has been. And with the advent of skills-based work, workforce intelligence tools, agentic capabilities, and tech-enabled task-skill alignment we are poised to take the next step in work design; bringing emerging capability and research in this space to healthcare.
Why this role exists
To deliver on our strategy, SE Health must be designed around the work itself—not legacy structures. That means deeply understanding workflows and processes, mapping work at the task level, connecting tasks to the skills needed to perform them, reducing friction and handoffs, clarifying decision rights, and intentionally shifting the right work to automation/AI so our people can spend more time where human judgment, relationships, and care matter most.
What you’ll lead
As Vice President, Workforce Reengineering, you will design and hire into a new consultative support unit that will :
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Redesign workflows end-to-end (mapping work, decomposing tasks, quantifying effort, fixing flow).
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Architect future-state operating models (layers/spans, decision rights, governance, role clarity, productivity outcomes).
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Build a skills-based workforce approach that links tasks to skills and informs build/buy/borrow/bot decisions.
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Partner with Digital leaders to enable AI‑supported ways of working, with appropriate controls and responsible-use principles.
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Lead the Process Improvement Centre of Excellence, setting standards, methods, and tools that scale across the enterprise.
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Model different org design, skills-based, and/or agentic workforce options.
What success looks like
You will know you’re winning when:
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Work is clearer, simpler, and built around outcomes—with fewer defects, fewer handoffs, and faster cycle times.
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AI-enabled work redesign moves effort away from manual/transactional work and toward higher-value human work.
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We’ve determined when to automate or agentify, removing tasks our people dread in order to increase their joy in work, boost resilience, and reduce burnout
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Leaders can make better decisions faster because accountability, governance, and decision rights are explicit.
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The organization has a repeatable, enterprise-standard capability to redesign work for the modern human + AI era.
Who you are
You’re a builder and a systems thinker—someone who can zoom out to enterprise strategy and zoom in to how work actually happens. You’re credible with executives, practical with operators, and relentless about turning complexity into clarity.
You bring:
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Senior experience leading workforce transformation, operating model redesign, org design, process improvement, and/or job architecture at scale.
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Strong analytical capability, with the ability to translate insight into executive-ready decisions and action.
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Confidence partnering across HR, Digital, Finance, and Transformation—driving alignment through influence.
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A values-driven leadership style aligned to SE Health’s People Everything approach
Why Join SE Health?
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Competitive Compensation – Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay, car loan support, supportive housing and exclusive staff perks.
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Flexibility & Support – We offer a unique hybrid model with work-from-home options, flexible scheduling and an inclusive culture to help you thrive
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Meaningful Impact – As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
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Growth & Development – Access tuition assistance, training, and career advancement opportunities across our growing organization.
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This is a hybrid role to our Markham office
About SE Health
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].
AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition.
