At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.
Seeking a CIRO and Life Licensed Administrative Associate to work in a busy Advisor Office.
General Responsibilities:
- Assisting Advisor (forms, questions, research, feedback)
- Coordinate Advisor planning team meetings
- Greeting clients (drop ins and client appointments)
- Ongoing training and self-study (modules, admin training meetings, sales meetings and team meetings)
- Advisor community involvement (meeting prep, events, calendar, mass emails and social media)
Client Service:
- Answering client inquires (email and phone) and problem solving
- Maintaining a friendly relationship with clients and prospects
- Scheduling review meetings
- Booking client appointments (rebooking, follow up meeting)
- Maintain client information (statements, income tax information, outside investments, etc.)
- Creating and updating client binders
- Client service transactions (purchases, redemptions, address change, beneficiary change, name and ownership changes, cash surrenders, banking changes, policy loans, death claims, etc.)
- Sit in client meetings as needed to assist and note taking
Client Meeting Prep:
- Review advisor needs for meeting
- Review action since last meeting
- Touch on work to be done
- Provide client background when necessary
- Review paperwork to be completed
- Life Insurance Illustrations
- Create/update NaviPlan
- Create/update summary sheet
- Review and document previous meeting notes
- Prepare necessary forms/applications
- Send DocuSign documents to client as needed
- Provide FactFind document outlining client information that needs updating or obtaining
Client Meeting Follow Up:
- Update the Client Record
- Meeting notes (record and save into client data folder)
- Record follow up tasks in Navigator
- Complete paperwork and submit to head office for processing (forms and applications)
- Complete life insurance applications (if applicable) and inform advisor once information has all been populated into electronic application. Advisor is responsible for reviewing the application, completing the Advisor Report and submitting the application.
- Create processing notes in CRM
- Ensure Advisor Notes are in CRM
- Scan and save necessary documents into the client data folder
- Review meeting with advisor
- Prepare information document (letter/story/memos) for accountant, lawyer, etc. (if applicable)
General Maintenance:
- Office project assignment (research, templates, business development)
- Maintain review schedule and book appointments
- Maintain working files (if necessary) and purge old documents
- Maintaining client Database
- Monitor Life Insurance premiums to come due
- Researching leads that come into the office and networking with advisor
- Pending life insurance follow up – daily
- Premium payment reconciling
- Bank deposits – GICS & Investments (when applicable)
- Monitor budget targets with advisor
CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.
A Supportive Environment for Success
We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.
WHAT WE OFFER
- Modern HQ location within walking distance from Union Station
- Training Reimbursement
- Paid Professional Designations
- Employee Savings Plan (ESP)
- Corporate Discount Program
- Enhanced group benefits
- Parental Leave Top–up program
- Paid time off for Volunteering
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.
Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at [email protected], or call 416-364-1145 ext. 4747.
