cranbrook, bc service agent Jobs – 20 Openings This Week

Night Audit - Union
St Eugene Golf Resort & Casino —Cranbrook, BC
- $21.49 an hour
- 8 hour shift
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
5d
Front Desk Agent
Heritage Inn Hotel —Cranbrook, BC
- From $17.85 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Front Desk Agent
Heritage Inn Hotel & Convention Centre —Cranbrook, BC
- From $17.85 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
Autoplan Agent
Sussex Insurance —Cranbrook, BC
- $20–$24 an hour
- Full-time
- Customer service
- Typing
- Communication skills
Automotive Technician, Cranbrook, BC (J,B)
Recruiting Room —Cranbrook, BC
- $39–$42 an hour
- Full-time
- Heavy lifting
- Maintenance
- English
- Wellness program
- Relocation assistance
Quick apply
Sales and Business Development Representative
AlphaPay —British Columbia
- $42,369–$80,432 a year
- Part-time
- Sales
- English
- POS
- Dental care
- Vision care
Quick apply
Automotive Jobs, British Columbia
Recruiting Room —British Columbia
- $45–$65 an hour
- Full-time
- Heavy lifting
- Sales
- Customer service
- Wellness program
- Employee assistance program
Quick apply
Exterior Cleaner – Lower Mainland
Everclean Facility Services —British Columbia
- Full-time
- English
Quick apply
10d
International Admissions & Enrolment Services Officer
College of the Rockies —Cranbrook, BC
- $50,468.60 a year
- Immediate opening
- Microsoft Excel
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
Skilled Labourer
Pro-Claim Group —Cranbrook, BC
- $20–$25 an hour
- Weekends as needed
- Customer service
- Construction
- Communication skills
- Disability insurance
- Dental care
Quick apply
Real Estate Sales Representative
Royal LePage Real Estate —Cranbrook, BC
- $50,000–$150,000 a year
- Sales
Quick apply
Registered Nurse (RN) | Oncology
Interior Health Authority —Cranbrook, BC
- $41.42–$55.91 an hour
- Day shift
- Leadership
ServiceNow AI Architect in Canada
KAnand Corporation —Canada
- $70–$80 an hour
- Contract
- Remote
- Azure
- APIs
- AI
Quick apply
5d
Sr. Product Manager
Dash Social —Canada
- Full-time
- AI
- Communication skills
- Wellness program
- Dental care
Senior Portfolio Officer
Metrolinx —Canada
- $93,798 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d

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Night Audit - Union

St Eugene Golf Resort & Casino
Cranbrook, BC

Quick apply

Job details

Part-time
5 days ago

Skills

Hospitality
Microsoft Excel
Financial auditing
Customer service
Accounting software
Post-secondary education
Microsoft Office
Finance
High school diploma or GED
Analysis skills
Hospitality Management
Accounting
Accounting
Communication skills
Hotel experience

Full job description

About the Role:

The Night Audit position in the hospitality industry is a critical role responsible for ensuring the accuracy and integrity of daily financial transactions and operational data overnight. This role serves as the bridge between the day and night shifts, reconciling accounts, generating reports, and preparing the property’s financial records for the next business day. The Night Auditor also provides exceptional guest service overnight, addressing inquiries and resolving issues promptly to maintain guest satisfaction. This position requires meticulous attention to detail, strong analytical skills, and the ability to work independently in a fast-paced environment. Ultimately, the Night Auditor ensures that all financial and operational data is accurate, complete, and compliant with company policies and industry standards, supporting the overall success of the hospitality operation. Reporting to the Front Office Leadership team, our Night Audit Agents (GSAs) serve as ambassadors for the hospitality, story, and culture of St. Eugene Golf Resort & Casino. All members of the Front Office Team share responsibilities for seeking and acting on ways to enhance guests’ stays; responding to and fulfilling guest requests and inquiries; keeping guests their top priority; running office operations quickly, accurately, and thoroughly; and enjoying their work.

Responsibilities:

Perform nightly audit procedures including balancing and reconciling daily financial transactions and reports.
Verify and post all charges, payments, and adjustments to guest accounts accurately.
Generate and distribute daily revenue and occupancy reports to management.
Respond to guest inquiries and resolve issues during overnight hours with professionalism and efficiency.
Conflict resolution skills with the ability to deal with customers' issues in a professional, courteous and understanding manner even in difficult situations.
Coordinate with front desk, housekeeping, and other departments to ensure smooth overnight operations.
Maintain accurate records of all transactions and prepare documentation for management review.
Ensure compliance with company policies, procedures, and regulatory requirements during audit processes.
Identify and report any discrepancies or irregularities in financial data promptly.

Skills:

The Night Auditor utilizes strong analytical and numerical skills daily to ensure all financial transactions are accurately recorded and reconciled. Attention to detail is essential when reviewing reports and identifying discrepancies to maintain data integrity. Effective communication skills are used to interact with guests and internal departments, providing clear and courteous assistance during overnight hours. Proficiency with property management systems and accounting software enables efficient transaction processing and report generation. Additionally, problem-solving skills are applied to resolve any operational or guest-related issues promptly, ensuring a seamless overnight experience.

Preferred Qualifications:

Post-secondary education in hospitality management, accounting, or related field.
Experience with night audit procedures in a hotel or resort environment.
Familiarity with unionized work environments and collective agreements.
Strong customer service background with conflict resolution skills.
Advanced skills in Excel and financial reporting software.
High school diploma or equivalent.
Previous experience in hospitality or hotel front desk operations.
Basic knowledge of accounting principles and financial reconciliation.
Proficiency with property management systems (PMS) and Microsoft Office Suite.
Ability to work overnight shifts and independently with minimal supervision.

Conditions of Employment:

All shifts are overnight 8 to 10-hour shifts, 2 to 3 shifts a week. Must be able to stand for long periods of time. Position is subject to a 90-day probationary period, during which training must be completed in AM & PM.

Quick apply

Refine Your Search

service agent jobs in cranbrook, bc

Night Audit - Union

Front Desk Agent

Front Desk Agent

Autoplan Agent

Automotive Technician, Cranbrook, BC (J,B)

Sales and Business Development Representative

Automotive Jobs, British Columbia

Exterior Cleaner – Lower Mainland

International Admissions & Enrolment Services Officer

Skilled Labourer

Real Estate Sales Representative

Registered Nurse (RN) | Oncology

ServiceNow AI Architect in Canada

Sr. Product Manager

Senior Portfolio Officer

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