Executive Meeting Manager
Create Exceptional Experiences. Build Lasting Relationships. Drive Success.
Are you a people-focused professional who thrives on bringing events to life? Do you enjoy building relationships, coordinating details, and creating seamless experiences that leave a lasting impression? If so, we'd love to meet you.
As an Executive Meeting Manager, you'll play a key role in driving revenue and delivering exceptional guest experiences by securing and managing meetings, conferences, and special events. From the initial client conversation to the final post-event follow-up, you'll serve as a trusted partner, ensuring every event exceeds expectations while contributing to the success of our hotel.
This is an exciting opportunity for someone who enjoys a fast-paced environment, loves working with people, and takes pride in turning ideas into unforgettable experiences.
What You'll Do
Build Meaningful Client Relationships
- Serve as the primary point of contact for clients throughout the event lifecycle.
- Listen carefully to client goals and deliver customized solutions that create memorable experiences.
- Respond promptly to inquiries, changes, and requests while providing exceptional customer service.
- Foster long-term relationships that encourage repeat business and referrals.
Drive Sales & Business Growth
- Actively identify and pursue new business opportunities through networking, referrals, prospecting, and site visits.
- Negotiate contracts and secure meetings, conferences, and group business that support hotel revenue goals.
- Showcase hotel facilities and services through engaging site tours and client presentations.
Bring Events to Life
- Coordinate every aspect of meetings and events, including meeting space, accommodations, catering, audiovisual requirements, room setups, amenities, and billing.
- Prepare and manage contracts, Banquet Event Orders (BEOs), and event documentation.
- Partner with hotel departments to ensure flawless event execution from start to finish.
- Anticipate challenges, solve problems proactively, and adapt quickly to changing client needs.
Champion Excellence
- Continuously look for innovative ways to enhance the guest and client experience.
- Maintain accurate records and event details within hotel sales and event management systems.
- Follow hotel policies and procedures while supporting a safe, secure, and professional environment.
What You Bring
- 1–2 years of experience in hotel sales, catering, event management, hospitality, or a related field.
- Post-secondary education in Hospitality, Business, Event Management, or a related discipline is considered an asset.
- Strong understanding of event planning, banquet operations, and sales processes.
- Proven ability to build relationships, negotiate effectively, and close business opportunities.
- Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Strong communication and interpersonal skills with a customer-first mindset.
- Experience with Marriott sales and event management systems (CI/TY or similar) is an asset.
- Flexibility to occasionally work evenings, weekends, and holidays based on event schedules.
Why Join Us?
At our hotel, we believe exceptional employee experiences create exceptional guest experiences. That's why we invest in our team through competitive compensation, performance-based rewards, professional development opportunities, and meaningful workplace perks designed to support your success.
- Competitive compensation plus a sales incentive program that rewards your achievements and results.
- Complimentary daily meal while on shift.
- Employee parking provided.
- Dry cleaning service for work attire.
- Marriott and New Castle Hotel discounts.
- Medical benefits.
- Opportunities to grow your hospitality, sales, and event management career.
- Be part of a collaborative, supportive, and guest-focused team culture.
- Build valuable relationships with organizations, businesses, and event planners.
- Enjoy a dynamic environment where no two days are the same and your creativity, organization, and people skills can shine.
Ready to Create Exceptional Events?
If you're passionate about hospitality, relationship-building, and delivering outstanding experiences, we'd love to hear from you.
Apply today and help create memorable moments that keep our guests and clients coming back.
