Reservation Sales Agent
Digby Pines Golf Resort and Spa —Digby, NS
- $17 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
Quick apply
10d

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Reservation Sales Agent

Digby Pines Golf Resort and Spa
Digby, NS

Quick apply

Job details

Part-time
10 days ago

Skills

Sales
Customer service
Microsoft Office
Organizational skills
Computer skills
Communication skills

Full job description

Reservations Sales Agent

Digby Pines Golf Resort & Spa – Digby, Nova Scotia
Part-Time | Onsite Position

Are you passionate about hospitality, guest service, and creating unforgettable first impressions? Join the team at Digby Pines Golf Resort & Spa as a Reservations Sales Agent and become the voice behind exceptional guest experiences.

At Digby Pines, every reservation is more than a booking — it’s the beginning of a memorable stay. We are looking for an energetic, detail-oriented, and guest-focused professional who thrives in a fast-paced hospitality environment and enjoys helping guests plan their perfect getaway.

What You’ll Do

As a Reservations Sales Agent, you will:

Handle guest reservation inquiries via phone, email, and online booking platforms
Book, modify, and manage reservations accurately and professionally
Promote resort accommodations, spa experiences, golf packages, dining, and seasonal promotions
Upsell room categories, resort amenities, and packages to maximize guest satisfaction and revenue
Respond to inquiries from Expedia, Booking.com, and other OTA platforms
Maintain accurate guest profiles and reservation details using PMS systems
Coordinate with Front Desk, Housekeeping, Spa, Golf, and Food & Beverage teams to ensure seamless guest experiences
Support group, corporate, and tour reservations as needed
Deliver exceptional customer service with professionalism, warmth, and attention to detail

What We’re Looking For

We’d love to meet candidates who have:

Previous hotel, hospitality, reservations, or customer service experience
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
A sales-minded and guest-focused approach
Ability to multitask in a fast-paced environment
Experience with hotel Property Management Systems (PMS) considered an asset
Familiarity with ResortSuite, SkyTouch, Expedia, or Booking.com is a strong asset
Strong computer skills including Microsoft Office

Why Join Digby Pines?

✨ Work in one of Nova Scotia’s most iconic resort destinations
✨ Supportive and collaborative team culture
✨ Opportunity to grow within the hospitality industry
✨ Dynamic work environment where no two days are the same
✨ Be part of creating memorable guest experiences every day

If you are organized, service-driven, and passionate about hospitality, we would love to hear from you.

Apply Today

Join Digby Pines Golf Resort & Spa and help create exceptional experiences from the very first call.

Quick apply

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