dorval, qc technicien(ne) de service sur site Jobs – 4 Openings This Week

Technicien(ne) de service sur site
Xerox —Montréal, QC
- $40,680–$81,360 a year
- Immediate opening
- Heavy lifting
- Schematics
- Customer service
- Dental care
- Paid time off
Customer Service Representative
John Crane —Montréal, QC
- Full-time
- Bilingual
- Customer service
- English
Quick apply
12d
Field Technician I (Bilingual – French/English)
TD Synnex —Montréal, QC
- From $27.84 an hour
- Full-time
- Bilingual
- English
- Travel
- Mileage reimbursement
9d
Technicien routier 2 / Road Technician 2
Sunbelt Rentals of Canada —Laval, QC
- $32.53–$44.72 an hour
- Full-time
- ASE Certification
- Bilingual
- Spanish
- Dental care
- Tuition reimbursement
Quick apply

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Coordonnateur / Coordonnatrice du service à la clientèle / Customer Service Coordinator
Smardt —Dorval, QC
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Technicien(ne) de service sur site

Xerox
Montréal, QC

Apply Now

Job details

Full-time

Benefits

Dental care
Paid time off
Vision care

Skills

Heavy lifting
Schematics
Customer service
HVAC
Leadership
Mechanical knowledge
Driving Licence
Time management

Full job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for a professional Onsite Service Technician to delight our customers.

Primary Responsibilities:

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction.
Use electromechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other Xerox personnel as required.
Deliver customer training on assigned products to improve end user knowledge of equipment functionality

Skills and Qualifications:

Electromechanical experience includes using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.

Here’s what success looks like in the first 60 days:

You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:

Comprehensive understanding of our company and customer service culture
Clear expectations in reference to call load, territory alignment and client satisfaction
Thorough knowledge base of the equipment and inventory needs to support your territory
Able to actively and correctly complete service calls independently.

Additional Benefits:

Substantial growth opportunities for future career development within a supportive and collaborative company culture
Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching
Paid time off, plus holidays and personal days

#LI-DNI

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technicien(ne) de service sur site jobs in dorval, qc

Technicien(ne) de service sur site

Customer Service Representative

Field Technician I (Bilingual – French/English)

Technicien routier 2 / Road Technician 2

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