Join a Company Where You Can Build a Career
We are a family-owned welding and fabrication company with over 50 years of experience serving the food and beverage industry. We specialize in food-grade stainless steel piping systems and custom process equipment, working with customers throughout Alberta and beyond.
We're looking for a motivated, customer-focused professional to join our team in a key role supporting customers, quotations, project coordination, and day-to-day operations.
This is an excellent opportunity for someone who enjoys working with people, solving problems, and learning a specialized technical industry. While experience in manufacturing or industrial environments is an asset, we are willing to train the right person who brings strong communication skills, attention to detail, and a desire to learn.
What You'll Do
- Respond to customer inquiries by phone and email
- Prepare quotations and provide pricing and technical information
- Process customer orders and maintain accurate records
- Build and maintain strong relationships with existing and prospective customers
- Coordinate information between customers, suppliers, and our fabrication team
- Follow up on quotations and customer requests
- Assist with project coordination, purchasing, and scheduling activities
- Maintain accurate customer and job records using Sage 50 and related systems
- Support the team in a variety of administrative and operational tasks
What We're Looking ForRequired
- Strong customer service and communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and deadlines
- Proficiency with Microsoft Office (Excel, Outlook, Word)
- Professional, positive attitude and willingness to learn
- Valid driver's license
Preferred
- Experience in customer service, inside sales, estimating, project coordination, or order desk roles
- Experience in manufacturing, fabrication, industrial, mechanical, or construction-related environments
- Experience with Sage 50 Quantum Canada, QuickBooks, or other ERP/accounting software
- Experience reading technical drawings
- Familiarity with AutoCAD
- Mechanical aptitude and interest in industrial equipment and process piping systems
What We Offer
- Competitive salary based on experience
- Annual profit-sharing program
- Comprehensive health and dental benefits
- Paid time off
- Mileage reimbursement for approved business travel
- Stable weekday schedule (Monday-Friday)
- Supportive, family-oriented work environment
- Opportunities for professional growth and advancement
- Long-term career stability with a company that has been serving customers for more than 50 years
Why Work With Us?
We're a small team where people genuinely matter. Your contributions will be noticed, your ideas will be heard, and you'll have the opportunity to learn a unique industry from experienced professionals. We believe in treating employees with respect, supporting work-life balance, and creating an environment where people can build long-term careers.
Apply Today
Please submit your resume through Indeed.
A brief cover letter or introduction is welcome but not required. Tell us a little about yourself and why you're interested in joining our team.
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- Mileage reimbursement
- Paid time off
- Profit sharing
Experience:
- Customer relationship management: 2 years (preferred)
- Sage 50 Accounting : 1 year (preferred)
- Process piping, pumps, or mechanical systems: 2 years (preferred)
- Food & beverage processing: 2 years (preferred)
Location:
- Edmonton, AB T6B 2V2 (preferred)
Work Location: In person
