At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
As a Room Attendant, you bring the Rimrock’s signature standards of care to life through meticulous, thoughtful, and high-quality room presentation. You ensure every guest enters a space that feels immaculate, welcoming, and prepared with precision. This role is rooted in consistency, accuracy, quiet excellence and you find satisfaction in doing things the right way, every time.
Start Date: August 2026
What You'll Be Doing:
Room Presentation & Cleaning
- Clean and maintain guest rooms to the highest standards, ensuring all surfaces, linens, and amenities reflect Rimrock’s elevated expectations.
- Replenish towels, linens, guest supplies, and amenities in alignment with hotel brand guidelines.
- Perform turn-down service and deliver personalized touches when required.
- Ensure all tasks are completed with consistency, care, and accuracy.
Safety, Maintenance & Reporting
- Report damages, repairs, maintenance needs, or unusual guest room conditions promptly to supervisors.
- Follow all safety, hygiene, and sustainability procedures, including correct use of cleaning chemicals and equipment.
- Respect guest privacy and ensure confidentiality at all times.
Operational Excellence
- Complete daily task assignments methodically, ensuring rooms are cleaned within expected timeframes and to quality standards.
- Maintain housekeeping carts, equipment, and storage areas in clean, organized condition.
- Support team members as needed to ensure smooth, efficient housekeeping operations.
Qualifications
What You Bring
- Previous experience in housekeeping or hospitality preferred, but structured training is provided.
- Strong focus on detail, consistency, and accuracy.
- Ability to work independently in a steady, task-oriented environment.
- Excellent time-management and organizational skills.
- Ability to follow established procedures and brand standards precisely.
- Comfortable working quietly, diligently, and methodically.
- Flexibility to work various shifts, including weekends and holidays.
Physical Demands
- Frequent standing, walking, bending, and reaching throughout the shift.
- Lifting, carrying, or moving items such as linens, amenities, and cleaning equipment (up to 30lbs).
- Repetitive tasks requiring manual dexterity and attention to detail.
- Ability to maintain focus and consistency during routine, structured work.
Visa Requirements: Must be legally authorized to work in Canada. We are unable to offer LMIA's.
Job Perks & Benefits:
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
- Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
- Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
- One complimentary buffet meal per shift in our staff cafeteria.
- Subsidized shared Staff Accommodation for full-time status.
We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.
Pay: $18.50 per hour
Benefits:
Work Location: In person
