General Manager, Nation Operations
Tl’azt’en Nation
Department: Executive Administration
Job Type: Full Time, Permanent
Work Location: In Person, Tache, BC, with travel between Nation offices, community sites, and partner locations as required
Reports To: Executive Director
Pay: $45.00 to $65.00 per hour, depending on qualifications and experience
Closing Date: Open until filled
About the Role
Tl’azt’en Nation is seeking a strong, practical, and people focused General Manager, Nation Operations to support the day to day operations of the Nation and strengthen coordination across departments.
This position provides direct support, supervision, coordination, and accountability to department managers and operational leads. The General Manager creates a clear management layer between the Executive Director and operational departments, allowing the Executive Director to remain focused on Council direction, strategy, funding, external relationships, legal matters, and high risk organizational priorities.
The General Manager helps ensure departments are coordinated, reporting lines are clear, operational issues are addressed, and managers are supported in carrying out approved workplans, services, programs, and organizational priorities.
Key Responsibilities
- The General Manager, Nation Operations will:
- Supervise and support department managers and operational leads
- Coordinate day to day operations across Nation departments
- Ensure managers understand priorities, deadlines, reporting expectations, approval processes, and follow up requirements
- Monitor departmental workplans, projects, operational commitments, and outstanding action items
- Support managers with staffing needs, scheduling, workflow, service delivery, and issue resolution
- Help implement direction from the Executive Director and Chief and Council across departments
- Support communication between departments to reduce gaps, duplication, confusion, and delays
- Review operational processes and recommend practical improvements
- Ensure departments follow approved policies, procedures, reporting requirements, and internal processes
- Work with Human Resources on staffing, job descriptions, performance matters, training needs, and manager support
- Work with Finance on budget tracking, funding requirements, spending concerns, approvals, and reporting deadlines
- Identify operational risks and escalate major concerns to the Executive Director
- Prepare updates, briefing notes, reports, and operational summaries for the Executive Director
- Support transition planning, restructuring, role clarification, and process improvement as required
- Attend meetings with managers, leadership, partners, committees, and community representatives as needed
- Perform other related duties as assigned
Qualifications
The successful candidate will ideally have:
- Bachelor’s degree in Business Administration, Public Administration, Indigenous Governance, Management, Leadership, Community Development, Human Services, or a related field
- Master’s degree in Business Administration, Public Administration, Leadership, Indigenous Governance, or a related field is considered a strong asset
- Diploma or certificate in business administration, management, public administration, Indigenous governance, project management, or leadership may be considered with significant senior leadership experience
- Equivalent combinations of education, training, senior leadership experience, and First Nation or community based experience may be considered
- Minimum 5 years of progressive management or senior operational leadership experience
- Experience supervising managers, department leads, programs, or multi department teams
- Experience working in a First Nation, Indigenous government, public sector, non profit, or community based organization is strongly preferred
- Experience working with Chief and Council, Boards, Elders, community members, government partners, and external agencies is considered an asset
- Experience with budgets, funding agreements, reporting requirements, policy implementation, service delivery, and operational planning
- Experience supporting organizational restructuring, change management, role clarification, or process improvement is considered an asset
- Valid Class 5 Driver’s Licence is considered an asset
- Satisfactory Criminal Record Check
Skills and Attributes
- We are looking for someone who is:
- A strong and respectful leader
- Practical, organized, and solutions focused
- Comfortable supervising and supporting managers
- Able to hold people accountable in a respectful and consistent way
- Strong in communication, problem solving, conflict resolution, and decision making
- Able to manage competing priorities, deadlines, sensitive issues, and urgent operational matters
- Respectful when working with Chief and Council, the Executive Director, managers, staff, Elders, members, partners, and community
- Knowledgeable about First Nation governance, administration, community services, and cultural values
- Able to maintain confidentiality and exercise sound judgment
- Able to identify risks and escalate serious matters appropriately
- Strong in follow through, documentation, and reporting
- Comfortable using Microsoft Office, email, calendars, file systems, and reporting tools
Working Conditions
This is an office based role with regular onsite presence in Tache, BC
Frequent interaction with managers, staff, leadership, partners, community members, and external agencies
May require travel between Nation offices, community sites, meetings, and partner locations
May require occasional evening or weekend work depending on operational needs
Handles confidential, sensitive, and high pressure matters
Work involves frequent interruptions, competing priorities, urgent issues, and changing deadlines
Primarily office based, with occasional site visits, community events, and operational meetings
Why Join Tl’azt’en Nation
This is an opportunity to play a key leadership role in strengthening Nation operations, supporting department managers, improving internal coordination, and helping build a more consistent and accountable administrative structure.
The General Manager, Nation Operations will directly support organizational stability, service delivery, manager accountability, and Executive Director capacity.
Benefits
Tl’azt’en Nation offers a benefits package that may include:
Extended health care
Dental care
Vision care
Life insurance
Disability insurance
Pension plan
Employee assistance program
How to Apply
Applicants can apply directly through Indeed or contact Human Resources with questions about the role.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $45.00-$65.00 per hour
Ability to commute/relocate:
- Fort St James, BC: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Management: 5 years (preferred)
Work Location: In person
