fort st. john, bc desk agent Jobs – 3 Openings This Week

Front Desk Agent
Pomeroy Lodging LP —Fort St. John, BC
- From $19.10 an hour
- Weekends as needed
- Hotel
- Communication skills
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2d

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Front Desk Agent
Pomeroy Lodging LP —Fort St. John, BC
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions. Answers phones and welcomes guests in a prompt and…
From $19.10 an hour
Quick apply
2d
hotel front desk clerk
Stonebridge Hotel Dawson Creek —Dawson Creek, BC
Answer telephone and relay telephone calls and messages. Process guests' departures, calculate charges and receive payments.
$20–$22 an hour

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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
$18 an hour
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Front Desk Agent
Niagara Hospitality Hotels —Niagara Falls, ON
Our Front Desk Agents are responsible for greeting guests, responding to guest concerns in a polite and friendly manner and advising guest on all the hotel…
$17.60 an hour
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2d

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Front Desk Agent

Pomeroy Lodging LP
Fort St. John, BC

Quick apply

Job details

Full-time
2 days ago

Skills

Communication skills

Full job description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

Previous experience in front desk or in a hotel is an asset.
Strong communication and interpersonal skills.
Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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