Build Your Career with a National Organization Where Your Expertise Makes an Impact:
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Account Manager, based out of one of the following locations:
- Saint John, New Brunswick
- Fredericton, New Brunswick
- Woodstock, New Brunswick
- Grand Falls, New Brunswick
Acting as a trusted advisor to medium to large-sized customers, you will support established clients by understanding their operations, challenges, and technical requirements. The successful candidate would be bilingual (French & English), focused on building strong customer relationships, coordinate internal and external teams, and deliver tailored solutions across a broad industrial product offering.
Responsibilities:
- Build and maintain long-term relationships with key industrial customers by understanding their needs and providing the right solutions.
- Act as the main point of contact for assigned accounts, ensuring a consistent and positive customer experience.
- Work directly with customers to review specifications, drawings, and applications to recommend appropriate products.
- Work closely with internal teams to ensure customer and project needs are met.
- Coordinate with vendors and manufacturers to obtain accurate technical and pricing information.
- Manage project documentation, submittals, and customer records throughout the sales process.
- Track pricing, account performance, and key metrics to support effective decision-making.
- Participate in training, account reviews, and sales meetings as required.
- Other tasks as needed
Requirements:
- Minimum of 2+ years of account management experience in industrial, mechanical, technical environment is a must
- Bilingual: French & English (advanced/professionally) would be an asset
- Post-secondary education is considered an asset
- Excellent ability to interpret contract terms and ensure services are delivered in accordance with agreements.
- Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
- Strong analytical skills with the ability to track performance metrics, KPIs, and client satisfaction.
- Strong interpersonal and communication skills
- Self-motivated and the ability to work independently
- Keen to foster positive, collaborative, and productive team relationships
- Demonstrated commitment to continuous learning and professional development
- Proficient in Microsoft Office applications with strong overall computer literacy
Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:
- Competitive compensation that recognizes your worth.
- A flexible health, drug, and dental plan tailored to your well-being.
- An employer-matching retirement savings plan for your financial security.
- Additional life and disability insurance options for peace of mind.
- Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
- An enriched vacation entitlement schedule for a balanced life.
- Participate in our physical fitness reimbursement program, championing your vitality.
